Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Create a warning for user anonymizing IP for GeoIP purposes #9819

Open
MichalTomczak opened this issue Feb 22, 2016 · 2 comments
Open

Create a warning for user anonymizing IP for GeoIP purposes #9819

MichalTomczak opened this issue Feb 22, 2016 · 2 comments
Labels
c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
Milestone
Backlog (Help wan...

Comments

@MichalTomczak
Copy link

When IP is anonymized for the GeoIP purposes it is not working correctly. People often get confused because of this (visitors from Australia are tracked as being in India etc.) They think that the service is not working correctly. There should be a warning appearing on the map when IP is also anonymized for the GeoIP purposes. something like "Your settings prevent Piwik from correctly determining location of your visitors. You can change this setting here(link to privacy settings)"
@hpvd
Copy link

hpvd commented Feb 22, 2016

message should be shown all places where data from geoip is used
or an other way would be to

  • do not show data from geoip anywhere
  • don't make any statistics from these data

so it is missing on many places and the user would seerch for the reason
but post important:
do not use or show any wrong data without a hint that it's wrong

@tsteur tsteur added the c: Usability For issues that let users achieve a defined goal more effectively or efficiently. label Feb 23, 2016
@tsteur
Copy link
Member

tsteur commented Feb 23, 2016

FYI: For the country report we already have a footer message if the default provider is used: https://github.com/piwik/piwik/blob/2.16.0/plugins/UserCountry/Reports/GetCountry.php#L39-L46

It would be helpful to show also message if IP is anonymized indeed. This would need to be implemented in the PrivacyManager plugin possibly, as this one is anonymizing the IP.

Somewhat related: #9251 "Do not guess country based on the browser language". Showing wrong data in these country reports is really a big problem in Piwik and if I was a new user, I wouldn't trust any data after seeing it tracks wrong data in countries etc.

@mattab mattab added this to the 2.16.x (LTS) milestone Mar 15, 2016
@mattab mattab mentioned this issue Aug 23, 2016
Closed
@mattab mattab modified the milestones: enh, 2.16.x (LTS) Aug 25, 2016
@mattab mattab added the Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. label Aug 25, 2016
@mattab mattab modified the milestones: enh, 2.16.x (LTS), Mid term Aug 25, 2016
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
Projects
None yet
Milestone
Backlog (Help wanted)
Development

No branches or pull requests
4 participants
@tsteur @mattab @hpvd @MichalTomczak