@quba opened this Issue on February 19th 2016 Contributor

Page overlay report may not work because of various reasons. I can list two of them from the top of my head:

  • tracked page doesn't support https and Piwik was loaded via https (or even there's a force_ssl setting in the config)
    The easiest solution here is to not force ssl and to run Piwik via http when one wants to see the Overlay report
  • 'X-Frame-Options' are set to 'SAMEORIGIN'.
    The solution here is to change the X-Frame-Options header

It would be nice to display a message informing users, why the Page Overlay report doesn't work. I think that it's a high-valuable and easy improvement.

@mattab commented on February 13th 2020 Member

Thanks for the suggestion. The troubleshooting guide is found here: https://matomo.org/docs/page-overlay/#page-overlay-troubleshooting

as part of https://github.com/matomo-org/matomo/issues/4481 we will link to the user guides from within the app.

This Issue was closed on February 13th 2020
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