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Piwik shows confusing screen resolutions like 2112.0000 or 1848.0000 instead of the common format 1680x1050 #9723

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lhaupt opened this issue Feb 7, 2016 · 4 comments
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Piwik shows confusing screen resolutions like 2112.0000 or 1848.0000 instead of the common format 1680x1050 #9723

lhaupt opened this issue Feb 7, 2016 · 4 comments
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@tsteur
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answered For when a question was asked and we referred to forum or answered it.
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2.16.1

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@lhaupt
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lhaupt commented Feb 7, 2016

As i mentioned in the summary, my piwik server shows confusing screen resolutions
like 2112.0000 or 1848.0000 instead of the normal format number x number.

I am using Piwik 2.16.0.

Please find a screenshot of the resolution output attached.
brocken_resolutions
@tsteur
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tsteur commented Feb 7, 2016

It looks like a cached version of piwik.js is maybe still used by some of your users (browser cache). This should have been fixed in 2.16.0. Have you experienced this issue before 2.16.0?

@lhaupt
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lhaupt commented Feb 8, 2016

Thank you for the hint. I made an update to 2.16.0 a few days ago and indeed it can be that this error does not happend again since that. I will have a look on the screen resolutions in the next days.

My thought was, if the new version will fix this bug, also the stored resoultions will be fixed. I dont thought that a bug fix will only prevent new resolution corruptions .

@tsteur
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tsteur commented Feb 10, 2016

Let me know how it goes. I will close the issue for now but we can reopen or comment any time.

@tsteur tsteur closed this as completed Feb 10, 2016
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Feb 10, 2016
@tsteur tsteur added this to the 2.16.1 milestone Feb 10, 2016
@tsteur tsteur self-assigned this Feb 10, 2016
@mattab
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mattab commented Mar 10, 2016

Btw: reopened a variation of this issue in: #9911

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