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import_logs.py Error when connecting to Piwik certificate verify failed #9689

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kalimalrazif opened this issue Feb 3, 2016 · 1 comment
Closed

import_logs.py Error when connecting to Piwik certificate verify failed #9689

kalimalrazif opened this issue Feb 3, 2016 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@kalimalrazif
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Good day:

I'm on debian jessie, I instaled the latest version of piwik 2.15 and I have a nginx server with snakeoil certificates, I have been installed this same version on debian squeezy with same config (snakeoil certificate, and nginx) and everything was ok, now I'm getting this message from import_logs.py

python /var/www/imscp/gui/public/tools/piwik/misc/log-analytics/import_logs.py --url=https://nginx_ip:4443/piwik/ --add-sites-new-hosts --recorders=1 --enable-http-redirects --enable-http-errors --enable-http-redirects --enable-static --enable-bots /var/log/varnish/access_domain.log --show-progress --log-hostname=domain
0 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
Parsing log /var/log/varnish/access_domain.log...
2016-02-03 15:40:06,766: [INFO] Error when connecting to Piwik: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
2016-02-03 15:40:06,766: [INFO] Retrying request, attempt number 2
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current)
2016-02-03 15:40:16,778: [INFO] Error when connecting to Piwik: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
2016-02-03 15:40:16,778: [INFO] Retrying request, attempt number 3

Is there anything I can do to make it work with snakeoil certificates? Or I must put the server out of ssl :-(

Thanks in advance
Nomar
@mattab
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mattab commented Mar 17, 2016

Hi @kalimalrazif please report this issue on the Log Analytics issue tracker there: https://github.com/piwik/piwik-log-analytics/issues

we will be able to implement a new feature to help you

@mattab mattab closed this as completed Mar 17, 2016
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Mar 17, 2016
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