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Event Actions and Events Names don't stay flat #9660

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gaumondp opened this issue Jan 29, 2016 · 9 comments
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Event Actions and Events Names don't stay flat #9660

gaumondp opened this issue Jan 29, 2016 · 9 comments
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Bug For errors / faults / flaws / inconsistencies etc. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. worksforme The issue cannot be reproduced and things work as intended.
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@gaumondp
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In the built-in Actions => Events page, both Events Actions and Event Names sub-reports don't stay flat.

If you go back to Actions Pages and back again to Action Events, both will have revert to Hierarchical.

If you create a custom Dashboard and include Event Actions or Names, both widgets keep the state you last set them. That's what is expected.

@tsteur
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tsteur commented Jan 31, 2016

I just tried to reproduce but it seems to work fine for me. Are you logged in? Which browser are you using?

@gaumondp
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gaumondp commented Feb 2, 2016

Got the same problem on demo.piwik.org (Crowdfunding for Year 2015 to have some Events in reports).

I'm using Chrome 45 on Windows and tried FF 43 and FF 44.

On Demo, I tried in French and English, same result. The "flattening" isn't remembered.

@tsteur
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tsteur commented Feb 2, 2016

On demo.piwik.org it won't work as you are probably not logged in (anonymous user). We only save it for logged in users.

@gaumondp
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gaumondp commented Feb 2, 2016

Yes I'm obviously anonymous on Demo but I'm admin on my own Piwik installation and the behavior is the same.

I've upgraded my Chrome (no Ad-block) to v48 and still, choosing "Event Actions"=>Make it flat, then clicking "Event Categories" and back to "Event Actions", the report is back to hierarchical.

@mattab mattab added this to the 2.16.x (LTS) milestone Mar 31, 2016
@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Apr 1, 2016
@sgiehl
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sgiehl commented Apr 9, 2016

@gaumondp which version of Piwik are you using? Tried to reproduce that on various Piwik 2.16.0 installations as logged in user but couldn't.

Could you check if you have a database entry in the piwik_option table with the option_name viewDataTableParameters_%username%_Events.getName (while %username% needs to be replaced with your piwik username). If there is an enrty, please post the option_value

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Apr 9, 2016
@sgiehl sgiehl self-assigned this Apr 9, 2016
@gaumondp
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I'm still on 2.15 (as in January 2016 when I opened this ticket) and I've just check again in this version and it is still there.

As you asked:

viewDataTableParameters_me_Events.getAction {"isFooterExpandedInDashboard":true,"flat":"1","filter_sort_column":"label","filter_sort_order":"desc"}
viewDataTableParameters_me_Events.getCategory   {"isFooterExpandedInDashboard":true,"flat":"1","filter_sort_column":"","include_aggregate_rows":"0"}
viewDataTableParameters_me_Events.getName   {"isFooterExpandedInDashboard":true,"flat":"1"}

@mattab
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mattab commented Jul 18, 2016

Probably a 2.15.0 bug - if you still have this issue in Piwik 2.16.1 or later please re-open

@mattab mattab closed this as completed Jul 18, 2016
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Jul 18, 2016
@gaumondp
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Piwik 2.16.1 works fine ! Sorry for not telling you before.

@mattab
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mattab commented Jul 19, 2016

Great to hear!

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