Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Outlinks and Goals don't seem to Track External link clicks when Using the Piwik HTTP API #9442

Closed
eSilverStrike opened this issue Dec 23, 2015 · 2 comments
Closed

Outlinks and Goals don't seem to Track External link clicks when Using the Piwik HTTP API #9442

eSilverStrike opened this issue Dec 23, 2015 · 2 comments
Assignees
@tsteur
Labels
answered For when a question was asked and we referred to forum or answered it.
Milestone
2.16.0

Comments

@eSilverStrike
Copy link

I have a Joomla site with a plugin that connects to my Piwik website using the HTTP tracking API.

Everything works as expected except Goal tracking and the outlinks report. Nothing is ever shown in these reports for clicks on my site of links to other websites. These tools are available (not disabled) so I assume I can use this through I have found no documentation about this (in regards to using it while using the API instead of javascript).

Someone suggested it may be a bug as it should just work so I am posting it here.

See for more details:http://forum.piwik.org/t/how-to-track-clicks-on-external-links-using-the-piwik-http-api/17320
@tsteur
Copy link
Member

tsteur commented Dec 23, 2015

As you track your website manually via HTTP Tracking API how do you track the goals / outlinks? You need to listen to clicks on outlinks on your website via JavaScript and then send a tracking request to your server (which can then do the HTTP Tracking API request). As the user is about to leave your website you will also need to keep the site busy on the "unload" event similar to https://github.com/piwik/piwik/blob/2.16.0-b1/js/piwik.js#L1224-L1247 so your Ajax request actually has enough time to finish execution. It is not quite trivial I would say and it might be easier to use piwik.js. There is no documentation about this so far indeed as it's usually covered by using the JavaScript Tracker

@eSilverStrike
Copy link
Author

Okay thanks for the reply. I figured it was something along those lines. I will probably switch to the javascript tracker then.

@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Dec 24, 2015
@tsteur tsteur added this to the 2.16.0 milestone Dec 24, 2015
@tsteur tsteur self-assigned this Dec 24, 2015
@tsteur tsteur closed this as completed Dec 24, 2015
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@tsteur tsteur

Labels
answered For when a question was asked and we referred to forum or answered it.
Projects
None yet
Milestone
2.16.0
Development

No branches or pull requests
2 participants
@tsteur @eSilverStrike