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Unable to achieve "Tracking No Result Search Keywords" using Custom Parameter #9421

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sumit140 opened this issue Dec 21, 2015 · 4 comments
Closed

Unable to achieve "Tracking No Result Search Keywords" using Custom Parameter #9421

sumit140 opened this issue Dec 21, 2015 · 4 comments
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@tsteur
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answered For when a question was asked and we referred to forum or answered it.
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2.16.0

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@sumit140
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Hey Team, I am trying to achieve "Tracking No Result Search Keywords" using custom parameter instead of using default search parameter. But facing some issues in getting proper result. Also below I am maintaining my code what I have tried so far:

function searchCheck() {
 if (document.getElementsByName('_3_keywords') && document.getElementsByName('_3_keywords')[0]) {
  var keywords = document.getElementsByName('_3_keywords')[0].value;
  if (document.getElementsByClassName('portlet-msg-info')
    && document.getElementsByClassName('portlet-msg-info')[0]) {
   var searchResults = document.getElementsByClassName("portlet-msg-info")[0].value = "No results were found that matched the keywords:";
   if (searchResults == "No results were found that matched the keywords:") {
    if (document.getElementsByName('_3_keywords') && document.getElementsByName('_3_keywords')[0]) {
     var searchCount = 0;
     //code to track search with no result
     console.log("keywords:::::::::" + keywords + "count" + searchCount);
    _paq.push([ 'trackSiteSearch', keywords + '', false, 0 ]);

    }
   }
  } else {
   //code to track search keyword having results
   var searchCount = 15;
   console.log("Sucess: keywords:::::::::" + keywords + "count" + searchCount);
    }
 }
}

Here '_3_keywords' is my custom parameter. Also, I have tried this as well: "_paq. push (['setCustomUrl', keywords + '&search_count=' + searchCount]);" But unable to get the no search keyword result. Can you please help me where I am doing wrong so that I can resolve my issue asap.
@tsteur
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tsteur commented Dec 21, 2015

Can you try _paq.push([ 'trackSiteSearch', keywords + '', 0 ]);. Not sure why you set it as custom data? Also setCustomUrl should work as explained here: http://piwik.org/docs/site-search/#tracking-no-result-search-keywords

_paq.push(['setCustomUrl', document.URL + '&search_count=' + searchCount]);
_paq.push(['trackPageView']);

You need to track a pageview after setting the custom URL

@tsteur
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tsteur commented Dec 21, 2015

Please reopen if you still experience the issue

@tsteur tsteur closed this as completed Dec 21, 2015
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Dec 21, 2015
@tsteur tsteur added this to the 2.15.1 milestone Dec 21, 2015
@sumit140
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Hi Thomas,

I have solved my issues by calling trackpageview function based on
condition...it's work fine for me.
Thanks a lot for your all support.
On 22-Dec-2015 2:03 am, "Thomas Steur" notifications@github.com wrote:

Can you try _paq.push([ 'trackSiteSearch', keywords + '', 0 ]);. Not sure
why you set it as custom data? Also setCustomUrl should work as explained
here:
http://piwik.org/docs/site-search/#tracking-no-result-search-keywords

_paq.push(['setCustomUrl', document.URL + '&search_count=' + searchCount]);_paq.push(['trackPageView']);

You need to track a pageview after setting the custom URL

—
Reply to this email directly or view it on GitHub
#9421 (comment).

@tsteur
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tsteur commented Dec 23, 2015

Glad to hear and thx for letting us know

@tsteur tsteur self-assigned this Dec 23, 2015
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