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An error occurred The directory "/var/www/aviacion/piwik/tmp/cache/tracker/" is not writable. #9317

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jamvyysa opened this issue Dec 1, 2015 · 4 comments
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An error occurred The directory "/var/www/aviacion/piwik/tmp/cache/tracker/" is not writable. #9317

jamvyysa opened this issue Dec 1, 2015 · 4 comments
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@tsteur
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duplicate For issues that already existed in our issue tracker and were reported previously.
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2.16.0

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@jamvyysa
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jamvyysa commented Dec 1, 2015

I try to install Piwik, but when I go to the browser tells me I have problems with creating a folder, not how to solve this problem, could someone help me?
@tsteur
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tsteur commented Dec 1, 2015

Are you using Red Hat by any chance? If so, please try solution in #8918 (comment)

@kfiresmith
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More importantly, is SELinux currently enforcing? If so, the fix I've just verified is:

(as root)
chcon -t httpd_sys_content_rw_t /var/www/html/piwik/tmp
chcon -R -t httpd_sys_content_rw_t /var/www/html/piwiki/tmp/tracker/
chcon -R -t httpd_sys_content_rw_t /var/www/html/piwik/tmp/cache
systemctl reload httpd.service

@tsteur
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tsteur commented Dec 1, 2015

Thx @kfiresmith . I will close this issue as a duplicate and leave the other issue open (#8918) as it is most likely the same problem. @jamvyysa feel free to comment and to reopen this issue if it doesn't help you

@tsteur tsteur closed this as completed Dec 1, 2015
@tsteur tsteur added the duplicate For issues that already existed in our issue tracker and were reported previously. label Dec 1, 2015
@tsteur tsteur added this to the 2.15.1 milestone Dec 1, 2015
@tsteur tsteur self-assigned this Dec 1, 2015
@kfiresmith kfiresmith mentioned this issue Dec 1, 2015
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@mattab
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mattab commented Jul 8, 2019

a new FAQ was published to hopefully summarise the solutions: How do I fix the errors “Unable to write in the cache directory” or “The directory matomo/tmp/cache/*” is not writable.”?.

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@tsteur tsteur

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