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Generation time is false when user visit one page #9215

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minple opened this issue Nov 15, 2015 · 7 comments
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Generation time is false when user visit one page #9215

minple opened this issue Nov 15, 2015 · 7 comments
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answered For when a question was asked and we referred to forum or answered it.
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@minple
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minple commented Nov 15, 2015

Last page (Visitors > Visitor Log > action) or when user visit one page, Generation time is false. It is only 0.xx s.

@tsteur
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tsteur commented Nov 15, 2015

Are you sure a generation time is set? By any chance, you do not mean the "time spent" dimension where this is kinda expected?

@minple
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minple commented Nov 16, 2015

I don't know. However, When user visit for 2 page or more, only last page has generation time is 0.xx s, other page has generation time is 57 s, 1 m, .... Visitors close browser or close tab, generation time is false.at current page.

I am sorry for my English, My English is not good

@mattab
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mattab commented Nov 18, 2015

Hi @minple I can't reproduce this issue. Are you using piwik 2.15.0? could you post a screenshot showing the problem?

@minple
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minple commented Nov 18, 2015

Yes, Piwik 2.15.0. Some screenshots.
screenshot from 2015-11-18 14-03-20
Uploading Screenshot from 2015-11-18 14-03-30.png…
screenshot from 2015-11-18 14-04-00
screenshot from 2015-11-18 14-04-04
screenshot from 2015-11-18 14-05-30
screenshot from 2015-11-18 14-06-48

@tsteur
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tsteur commented Nov 18, 2015

Can you show a screenshot of a page that is not the last one?

Please be aware that in pages that are not the last we also show a "Time on page" metric and/or "Generation time". It might be a bit confusing.

It looks like the page generation time of the last one is correct.

@minple
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minple commented Nov 19, 2015

screenshot from 2015-11-19 13-03-28
screenshot from 2015-11-19 13-08-10

Sure, page is not the last, time is true.

No no, any pages of the last always has generation time is under 0. I visit my website, waiting a long time, generation time is under 0 at page of the last.

@tsteur
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tsteur commented Nov 19, 2015

Generation on time is always the same. What is > 1min is the time on page which is something different.

Generation time is the time it needs to generate the page on the server. Time on page is the time a user spends on the page.

There is no time on page for the last entry as we don't know how long the user spent on this page as there is no following page.

@tsteur tsteur closed this as completed Nov 19, 2015
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Nov 19, 2015
@tsteur tsteur added this to the 2.15.1 milestone Nov 19, 2015
@tsteur tsteur self-assigned this Nov 19, 2015
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