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ISP/Organization data cannot be retrieved after integration of MaxMind databases #8927

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tinzog opened this issue Oct 6, 2015 · 4 comments
Closed

ISP/Organization data cannot be retrieved after integration of MaxMind databases #8927

tinzog opened this issue Oct 6, 2015 · 4 comments
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Bug For errors / faults / flaws / inconsistencies etc. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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@tinzog
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tinzog commented Oct 6, 2015

The issue was discussed in the following thread:
http://forum.piwik.org/read.php?15,125516,129698#msg-129698

When integrating commercial MaxMind databases and installing the GeoIP location provider, as shown in the screenshots by Iduro, no ISP/Organization data can be retrieved when deactivating Piwik's provider plugin, as suggested in FAQ Nr. 180.
When reactivating Piwik's provider plugin ISP data is displayed as before integration of the MaxMind databases.

Please investigate if this might be a regressed feature.
@mattab
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mattab commented Dec 23, 2015

Hi @tinzog , thanks for the report. It's not a regressed feature, but rather a bug: we should not store the Maxmind ISP/Org in the same field as the "provider" plugin uses.

@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Dec 23, 2015
@mattab mattab added this to the Short term milestone Dec 23, 2015
@hpvd
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hpvd commented Feb 11, 2016

ISP and organisation should be different fields as well, since they can contain different types of information. Please see example in attachment
2016-02-11_16h53_12

@hpvd
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hpvd commented Feb 11, 2016

seems to be related to #6615

@mattab
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mattab commented Dec 24, 2019

Hi Alex,

we'll probably stop using Maxmind soon, so closing this issue now, see #15308

@mattab mattab closed this as completed Dec 24, 2019
@mattab mattab added the wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it. label Dec 24, 2019
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