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Visitors engagement: "Visits by Visit Number"? #8915

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hpvd opened this issue Oct 5, 2015 · 2 comments
Closed

Visitors engagement: "Visits by Visit Number"? #8915

hpvd opened this issue Oct 5, 2015 · 2 comments
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answered For when a question was asked and we referred to forum or answered it. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.

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@hpvd
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hpvd commented Oct 5, 2015

in visitors engagement there is an intersting list "Visits by Visits Number"

For e.g. 8 different visits (with different visited pages etc.)
it counts the visits and shows "1/8" = 13% for each visit.
hmmm ... does this mean?

please see attachment
2015-10-05_15h25_13

@hpvd
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hpvd commented Oct 5, 2015

ah ok, I think I get it. It should be probably a Loyalty Report #536
This idea is really awesome!

...but (sorry for the but...)
shouldn't it show "Number of visits of a visitor"?

The segmentation filter used to produce the table shown above was one visitor-ID.
This visitor visited the website 8 times.

=> If I get it the right way (do I???):

So the result should be:
empty rows till
8 visits:
8 visits 1 Visitor 100% of Visitors

(of course this visitor was also a "3 time returning visitor" but calculating it this way one vistor is counted several times and the picture you get may be a little distorted)

  • the headline should be modified => Maybe "Loyalty Report -Number of returning visits"
  • the column heads should be modified
  • the math should be corrected

@mattab
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mattab commented Oct 5, 2015

Hi @hpvd

When a given user visits the page 8 times, on first visit it will have Visit count = 1, on second visit it will have Visit count = 2, etc. so this works as expected. Due to the way the report is processed we cannot change this behavior.

@mattab mattab closed this as completed Oct 5, 2015
@mattab mattab added wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it. answered For when a question was asked and we referred to forum or answered it. labels Oct 5, 2015
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answered For when a question was asked and we referred to forum or answered it. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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