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VisitorMap sometimes does not show data when segment parameter is used and URL encoded #8813

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hagor opened this issue Sep 17, 2015 · 8 comments
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
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@hagor
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hagor commented Sep 17, 2015

When using an encoded parameter for the segment, the VisitorMap widget does not show the visited countries. Anyway the number of total visits is still shown correctly.
Once the encoding is removed, the visited countries are marked correctly again.
piwik_visitormap_param_encoded_error
piwik_visitormap_param_not_encoded

Maybe the widget is not resolving the encoding and only matches the segment 1:1 with the database and cannot find a matchingsegment (browser triggered archiving is disabled in our case)

Segment definition in DB:
pageUrl=@web.mysite.com/en-us
Segment parameter encoded:
pageUrl%3D%40web.mysite.com%2Fen-us
Segment parameter not encoded:
pageUrl=@web.mysite.com/en-us

Using Piwik 2.14.3

@mattab mattab added this to the 2.15.1 milestone Sep 20, 2015
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mattab commented Sep 22, 2015

Let's check that this is likeky fixed with #8805

@mattab mattab modified the milestones: 2.15.0, 2.15.1 Sep 22, 2015
@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Sep 22, 2015
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mattab commented Sep 22, 2015

@hagor can you please try again with latest Piwik 2.15.0-beta 12 ? This may be fixed already, thanks for letting us know either way 👍

@hagor
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hagor commented Sep 22, 2015

@mattab I just installed the newest beta but unfortunately I can reproduce the error
I forgot to mention last time, when I click on an not marked country I get the error message you can see in the bottom left corner
piwik_visitormap_2 15 0-b12_error

@mattab
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mattab commented Sep 23, 2015

@hagor
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hagor commented Sep 23, 2015

Ah alright, thats the same effect.

Somehow I was not able to reproduce this error with the pageURL yet.

@diosmosis diosmosis self-assigned this Oct 7, 2015
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@mattab Can you reproduce on demo2?

@mattab mattab modified the milestones: 2.15.1, 2.15.0 Oct 9, 2015
@mattab mattab modified the milestones: 2.15.1, 3.0.0 Oct 20, 2015
@mattab mattab modified the milestones: 3.0.0, 2.16.0 Dec 23, 2015
@tsteur tsteur self-assigned this Jan 11, 2016
tsteur added a commit that referenced this issue Jan 11, 2016
@mattab mattab added the Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. label Jan 29, 2016
@mattab mattab changed the title VisitorMap doesn't show anything when segment parameter is URL-encoded VisitorMap sometimes does not show data when segment parameter is used and URL encoded Jan 29, 2016
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