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Error: Error: Key "1" for array with keys "0" does not exist in "@CoreVisualizations/_dataTableViz_tagCloud.twig" at line 1 #8614

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gbyers opened this issue Aug 20, 2015 · 7 comments
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@gbyers
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gbyers commented Aug 20, 2015

Currently getting the following error in the times section under visitors in piwik "
Error: Key "1" for array with keys "0" does not exist in "@CoreVisualizations/_dataTableViz_tagCloud.twig" at line 1"

capture

@sgiehl
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sgiehl commented Aug 25, 2015

Which version of Piwik are you using? I'm not able to reproduce that. Did you do anything spcial?

@gbyers
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gbyers commented Aug 27, 2015

I'm using the latest version. The only thing I did was change dates to view
other parts of the year. Could something have happened under the sheer
amount of data?

On Tue, Aug 25, 2015 at 10:24 PM, Stefan Giehl notifications@github.com
wrote:

Which version of Piwik are you using? I'm not able to reproduce that. Did
you do anything spcial?


Reply to this email directly or view it on GitHub
#8614 (comment).

@mattab
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mattab commented Sep 19, 2015

@gbyers can you reproduce this issue on the demo.piwik.org ? if yes, how do you reproduce this issue?

@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Sep 19, 2015
@mattab mattab added this to the Short term milestone Sep 20, 2015
@slawa-dev
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slawa-dev commented Nov 14, 2016

I just got the same error with the latest piwik (even updated today to 2.17.1.).
Only one user is getting the error for all his tracked websites! Viewing same data logged in as another user (e.g. admin) works fine.
Affected user will get the error for 'Visitors - Times'. Changing dates and other tracked websites gives same error.

Error: Key "1" for array with keys "0" does not exist in "@CoreVisualizations/_dataTableViz_tagCloud.twig" at line 1

@tsteur
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tsteur commented Nov 14, 2016

Can you maybe have a look at http://piwik.org/faq/troubleshooting/#faq_21433 ?

@slawa-dev
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slawa-dev commented Nov 15, 2016

@tsteur Thanks, that fixed it.
Here are the values of the row I deleted:

option_name: 
viewDataTableParameters_iizi_VisitTime.getVisitInformationPerServerTime

option_value:
{"columns":["nb_visits"],"columns_to_display":["nb_visits"],"rows":[],"rows_to_display":[],"isFooterExpandedInDashboard":true,"viewDataTable":"cloud"}

autoload:
0

I don't know what the user did with view settings to recreate the issue. I hope the data above can help.

@tsteur
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tsteur commented Nov 15, 2016

This would be maybe helpful in the future: #10795

Ideally we look into how this happens in the first place

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