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Table layout broken in hierarchy view #8506

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rugk opened this issue Aug 6, 2015 · 12 comments
Closed

Table layout broken in hierarchy view #8506

rugk opened this issue Aug 6, 2015 · 12 comments
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worksforme The issue cannot be reproduced and things work as intended.
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@rugk
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rugk commented Aug 6, 2015

With Piwik 2.14.3 in Firefox 39 the tables seem to be a bit broken. Basically you can only see numbers, hyphens and a few URLs (I censored them below) - but all of them in one bunch.
But this only happens if I view the table (in the actions part) in the folded (hierarchy) view. If I view it in the unfolded view all looks right.
piwiktableerrors 2

This is a 3D view of the table:
piwiktableerrors

@rugk
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rugk commented Aug 7, 2015

Well when clicking on your link I got only index-sites.
piwikonlyindex
And even if I select the whole week there only one site in each group:
piwikonlyindex_week

So if I manually go to demo.piwik.org and select a list of sites I can't fold it at all. The option just is not there:
piwikdemo_nofolding

@rugk
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rugk commented Aug 7, 2015

Okay, finally I got a table with more entries and it works there:
piwikdemo_correcttable

@tsteur
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tsteur commented Aug 7, 2015

Is it possible that you create an account with view access to your Piwik installation so we can debug? If so, please send us credentials to "hello at piwik.org" and comment here afterwards (just in case it goes to spam folder). You could delete the account directly after we had a look again

@rugk
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rugk commented Aug 7, 2015

We will discuss this. I will let you know if I know more.

@rugk
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rugk commented Aug 8, 2015

Mail sent from r*.k******@outlook.com.

We also had error messages obviously caused my nginx pagespeed, but they does not seem to have anything to do with this issue.

@rugk
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rugk commented Aug 10, 2015

Any news here? Did you had a look into our installation?

@tsteur
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tsteur commented Aug 10, 2015

I just had a look and it seems to be caused by page-speed probably see eg #5081 (comment). Can you try to disable it?

For more technical users: Something adds a <head/> element to the XHR request but the request should not return a <head/> element but start with a <tr/> element.

Also possible that this is done by another extension.

@rugk
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rugk commented Aug 10, 2015

We will look into it again.
I thought Pagespeed was already disabled, but probably it was just the CSS-Pagespeed part.

@rugk
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rugk commented Aug 14, 2015

Okay, so yes, it was Pagespeed.

So we have disabled it and it worked. However we don't want to disable it for the whole site.
As we have Piwik installed in a subfolder on our domain (and not in subdomain) we tried 'ModPagespeedDisallow' but it did not worked. So does this only work with subdomains or didn't we configured it correctly?

We're using nginx with Plesk 12.

@rugk
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rugk commented Aug 14, 2015

I mean as we use nginx we tried it with pagespeed Disallow "*/piwik/*"; but that does not work either.

@tsteur
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tsteur commented Aug 14, 2015

Sorry we cannot give pagespeed support here. If someone knows the answer please comment here. Feel free to ask in the forum as well ( http://forum.piwik.org/ ) there might be some more users that can help you. Will close the issue as actual problem is resolved

@tsteur tsteur closed this as completed Aug 14, 2015
@tsteur tsteur added this to the 2.15.0 milestone Aug 14, 2015
@tsteur tsteur self-assigned this Aug 14, 2015
@tsteur tsteur added answered For when a question was asked and we referred to forum or answered it. worksforme The issue cannot be reproduced and things work as intended. and removed answered For when a question was asked and we referred to forum or answered it. labels Aug 14, 2015
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