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xxx the end of the ip, but still connect the visits of one person together #8237

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Tobias-Conrad opened this issue Jun 27, 2015 · 4 comments
Closed

xxx the end of the ip, but still connect the visits of one person together #8237

Tobias-Conrad opened this issue Jun 27, 2015 · 4 comments
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answered For when a question was asked and we referred to forum or answered it.

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@Tobias-Conrad
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i often see that a recurring person is tracked as a new person.
also if the person uses the same IP, ...
this visits could be collected and summed up together
only by giving the user an anonymous ID and set a cookie with the same ID.
this is a math game if you have same browser, IP, cookie,
settings it could be the same person also if one parameter is changed.
@mattab
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mattab commented Jun 28, 2015

Hi @Tobias-Conrad
Could you paste a screenshot of the Visitor Log showing the same user tracked as a new visitor?

@Tobias-Conrad
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solution: before anonymized IP give the person a fixed ID would help.

i attached a screenshot please search for IP 91.21.76.
IP occurs 7 times, gattered in two userprofiles 3 + 4 visits

A) i had to add only the tracking pixel on one site(digistore24.com).
so for this visits it creates a new visitor ID.
3 visits ID d86820ea0249372e (only tracking pixel), 2x ID 485ea9dd526ac612

91 21 76-3-visits-from-7-are-gattered
different id-when-only-tracking-pixel-but same ip

B) other IP in log and user details, see attachements
andere-ip-log-user-details

solution: before anonymized IP give the person a fixed ID would help.
because we save only the visitor ID there will be no harm of any law. (i read about it)
this solution brings also a better location from the full IP, before it will be SAVED anonymized.

@mattab
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mattab commented Jul 15, 2015

Hi @Tobias-Conrad

Sorry but I don't quite understand the issue - could you maybe try again describe what is the issue? maybe you could list "Steps to reproduce" and behavior that you see VS behavior you expected?

@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Jul 15, 2015
@mattab
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mattab commented Jul 15, 2015

I'll close it for now, maybe open a new issue with the steps to reproduce, or re-open this one if it's better

@mattab mattab closed this as completed Jul 15, 2015
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