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Event Names widget: Total Value column is missing #7988

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gaydenko opened this issue May 24, 2015 · 12 comments
Open

Event Names widget: Total Value column is missing #7988

gaydenko opened this issue May 24, 2015 · 12 comments
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Bug For errors / faults / flaws / inconsistencies etc.

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@gaydenko
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Hi!

A dashboard in use contains Event Names widget. On switching to segment containing data for the widget (that is logged events) after data loading only Event Name and Total Events columns are visible. After clicking on the (already selected) table icon (bottom-left area of the widget) the missed Total Value column appears.

The last stable Piwik is in use.

@tsteur
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tsteur commented May 25, 2015

I think we have the same problem on our demo instance when clicking on events they are first missing. Then selecting the same report again and they are shown.

@mattab you have maybe created an issue for this already when we saw it last time? I couldn't find it. If so, feel free to mark as duplicate

@tsteur tsteur added the Bug For errors / faults / flaws / inconsistencies etc. label May 25, 2015
@tsteur tsteur added this to the 2.14.0 milestone May 25, 2015
@mattab
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mattab commented May 25, 2015

I had not yet created the issue, thanks @gaydenko for reporting

@diosmosis diosmosis self-assigned this Jun 2, 2015
@diosmosis
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@tsteur Can you reproduce this on demo2? It appears to work for me.

@tsteur
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tsteur commented Jun 2, 2015

On demo2 the total value is now always missing but that's maybe on purpose for those JS errors? Not sure. When Matt and I had a look the behaviour was as described. Clicking on Actions => Events does not show the total value for Event Categories. Clicking on the link for Event Categories in the by dimension view showed it.

@diosmosis
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I see '-' for the total value column, is this the error? Should it display a number or 0?

@tsteur
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tsteur commented Jun 2, 2015

I don't know. I think when we had a look last time it did. Maybe @mattab knows?

@mattab
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mattab commented Jun 3, 2015

Hi @gaydenko actually I cannot reproduce this error anymore. I think it only happens in some particular "click sequence" use cases. Do you know how to reproduce this issue on a "new custom dashboard" ? maybe you could list the steps here if you know. In the meantime, I'll move it out of 2.14.0

@mattab mattab removed this from the 2.14.0 milestone Jun 3, 2015
@gaydenko
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gaydenko commented Jun 3, 2015

@mattab Sorry, I can not reproduce that sequence of steps as far as it was a too time-distributed process :) The final dashboard has the left narrow column containing "Visitors in Real-time", and the right wide column containing (in this order) "Visits Over Time", "Page Titles" and "Event Names".

@mattab
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mattab commented Jun 3, 2015

Ok if you manage later to reproduce it, please write down the steps. the issue stays opened as there is an issue

@gaydenko
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gaydenko commented Jun 3, 2015

OK, I will.

@mattab
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mattab commented Jul 15, 2015

We cannot reproduce yet, but @gaydenko if you can please reopen the issue, thx

@mattab mattab closed this as completed Jul 15, 2015
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Jul 15, 2015
@mattab mattab modified the milestone: Short term Sep 23, 2015
@tsteur
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tsteur commented Nov 25, 2015

Can reproduce it currently here: http://demo.piwik.org/index.php?module=CoreHome&action=index&idSite=34&period=month&date=2015-11-07#?module=Events&action=index&idSite=34&period=month&date=2015-11-07

image

Clicking on Event Actions and then Event Categories shows the values:
image

@tsteur tsteur reopened this Nov 25, 2015
@tsteur tsteur removed the worksforme The issue cannot be reproduced and things work as intended. label Nov 25, 2015
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