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After update to 2.13.1 not write activity #7919

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12th opened this issue May 16, 2015 · 4 comments
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After update to 2.13.1 not write activity #7919

12th opened this issue May 16, 2015 · 4 comments
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answered For when a question was asked and we referred to forum or answered it.

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@12th
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12th commented May 16, 2015

Hello.
After update piwik to 2.13.1, tracking stop write first entry on site from refferer which has params described in next screenshot.
Maybe this bug because referrer has long url.

Reloading the page and events no logging.

When click by any link on this first page, only then piwik start write activity.

piwik ok

Please, help. How can write activity if first entry page of user from site like ok.ru
@tsteur
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tsteur commented May 18, 2015

I don't think the referrer is too long. The request returns a 204 response which looks like the request was recorded. Can you see any errors in the server log? How do you know it didn't track this user? Do you miss an entry somewhere? Are all other tracking requests working properly?

@mattab
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mattab commented Jul 15, 2015

Hi @12th
For more information you can also enable tracker debug logging: http://developer.piwik.org/api-reference/tracking-api#debugging-the-tracker

Please send us more info and reopen issue if problem persists in 2.14.0

@mattab mattab closed this as completed Jul 15, 2015
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Jul 15, 2015
@mattab
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mattab commented Jul 15, 2015

Actually the problem here is that ok.ru is marked as referrer spam in our referrer spam blacklist. I'll remove it from there.

@mattab
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mattab commented Jul 15, 2015

fixed in matomo-org/referrer-spam-list#82

@mattab mattab added answered For when a question was asked and we referred to forum or answered it. and removed worksforme The issue cannot be reproduced and things work as intended. labels Jul 15, 2015
@snyk-bot snyk-bot mentioned this issue Jan 26, 2022
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@tsteur @mattab @12th