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Scheduled Report covers wrong timespan #7862

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futureweb opened this issue May 8, 2015 · 3 comments
Closed

Scheduled Report covers wrong timespan #7862

futureweb opened this issue May 8, 2015 · 3 comments
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answered For when a question was asked and we referred to forum or answered it. Bug For errors / faults / flaws / inconsistencies etc.
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Backlog (Help wan...

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@futureweb
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I'm having a Problem with my Piwik reports. I have set the time span of the report to "last 7 days excl. today" but sometimes the report I receive coveres the penultimate week.
e.g. on april 27th I recived the Report for the week of april 13th - april 19th....

http://forum.piwik.org/read.php?2,126167,126328#msg-126328
@mattab
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mattab commented May 18, 2015

Hi @futureweb thanks for the report. We got a few reports in the forum of users who receive the scheduled report from penultimate week instead of previous week.

@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label May 18, 2015
@mattab mattab changed the title Report covers wrong timespan Scheduled Report covers wrong timespan Jul 15, 2015
@mattab mattab added this to the Short term milestone Jul 15, 2015
@sgiehl
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sgiehl commented Jan 3, 2016

@futureweb are you sending the reports at 0 o'clock?
If so maybe that might be a timezone issue.

@mattab
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mattab commented Nov 12, 2016

Please @futureweb try again with piwik 2.17.0 where this issue might have been fixed (as we solved issue related to sending reports at given hour of the day & timezones)

@mattab mattab closed this as completed Nov 12, 2016
@mattab mattab added Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. answered For when a question was asked and we referred to forum or answered it. and removed Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. labels Nov 12, 2016
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