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Error: No data in this category. Try to "Include all population" #7811

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arunvishnun opened this issue May 1, 2015 · 3 comments
Closed

Error: No data in this category. Try to "Include all population" #7811

arunvishnun opened this issue May 1, 2015 · 3 comments
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worksforme The issue cannot be reproduced and things work as intended.

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@arunvishnun
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Hi
I am getting this error - "No data in this category. Try to "Include all population". What I noticed is that this happens when ever I select a larger date range, and also when we try to open multiple subtables.
I use the latest piwik version - 2.12.1.

Attaching screenshot for the same. The same issue was reported by a few others as well - http://forum.piwik.org/read.php?2,84432,126064#msg-126064

nodataerror

Thanks
Arun
@tsteur
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tsteur commented May 3, 2015

Can you see any error in the server logs? Can you maybe update to the latest Piwik 2.13 where we made some performance and memory improvements?

Do you have browser archiving enabled? Does it also happen when you eg quickly open the tree? Meaning when you open the path to that page within a few seconds

@mattab
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mattab commented Jul 15, 2015

Hi @arunvishun
Can you still reproduce issue in 2.14.0? or maybe on demo.piwik.org ?

it would be great to hear more info as we cannot reproduce at this stage. Thanks

@mattab mattab closed this as completed Jul 15, 2015
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Jul 15, 2015
@arunvishnun
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Hi Matt,

I couldnt upgrade to latest version. Will test and re-open this in case i see the same issue after upgrade.

Thanks
Arun

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