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No visit displayed after updating this mornig #7797

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johnny57 opened this issue Apr 30, 2015 · 3 comments
Closed

No visit displayed after updating this mornig #7797

johnny57 opened this issue Apr 30, 2015 · 3 comments
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answered For when a question was asked and we referred to forum or answered it.

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@johnny57
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Hello,

I have updated piwik this mornig. After the update, no site want to show any visit. I toke a look in the database (log_visit) and all visits are recorded, but when I watch the report the last visit is just before the update.

I checked with firebug and I saw anything strange. All request are for the piwik folder, except that one in blue for wich I got a 301 code :

http://www.hostingpics.net/viewer.php?id=465850piwik.png

Any idea ?
Thanks in advance for your help.

@mattab
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mattab commented May 1, 2015

Hi @johnny57
did you setup the Cron archiving script? http://piwik.org/docs/setup-auto-archiving/ or do you use browser archiving?

If you execute in piwik ./console core:archive --url=... what does it output?

@johnny57
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johnny57 commented May 1, 2015

Hi @mattab,

Thank you for your answer.
Maybe was you right for the problem of displaying the informations because tomorrow, before doing anything all reports are dispalyed.
To answer your question, yes, I use the browser archiving solution, not the cronjob solution. Maybe while the update a bug happend in the archiving process.

But, for the false url the problem is still there. i still have this url

http://www.buzionweb.fr/index.php?module=API&method=Chat.poll&idSite=21&microtime=true&fromAdmin=true&format=json&_=1430464524071

in place of (I think)

http://www.buzionweb.fr/piwik/index.php?module=API&method=Chat.poll&idSite=21&microtime=true&fromAdmin=true&format=json&_=1430464524071

As you can see :
http://www.hostingpics.net/viewer.php?id=465850piwik.png

All others url requested by the page are right except this one.

@tsteur
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tsteur commented May 5, 2015

Hi @johnny57

The false URL seems to be a problem in the Chat plugin maybe caused by this https://github.com/VincentLahaye/piwik-chat/blob/caf658965f261a320e031871f78aeb290f7b7d4e/javascripts/backend/chat.js#L85 as all other URLs seem to work fine. @VincentLahaye what do you think?

@johnny57 Can you create an issue for this in https://github.com/VincentLahaye/piwik-chat/issues ?

I'll close it for now but feel free to reopen in case it is caused by us.

@tsteur tsteur closed this as completed May 5, 2015
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label May 6, 2015
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