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403 error on tracker status #7685

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jgdjunaedy opened this issue Apr 15, 2015 · 1 comment
Closed

403 error on tracker status #7685

jgdjunaedy opened this issue Apr 15, 2015 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@jgdjunaedy
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After installation, I got 403 error message saying that: GET request to piwik.php failed. Try whitelisting this URL from HTTP Authentication and disable mod_security (you may have to ask your webhost).

Is this really necessary to fix since it is optional? If yes, what is the best way to solve this problem. Thanks

James
@mattab
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mattab commented Apr 16, 2015

Hi James, yes it's needed that you whitelist piwik.php otherwise likely you will not get data logged in your Piwik

@mattab mattab closed this as completed Apr 16, 2015
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Apr 16, 2015
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@mattab @jgdjunaedy