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Installation welcome screen doesn't load #7651

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Orrico opened this issue Apr 9, 2015 · 3 comments
Closed

Installation welcome screen doesn't load #7651

Orrico opened this issue Apr 9, 2015 · 3 comments
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worksforme The issue cannot be reproduced and things work as intended.

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@Orrico
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Orrico commented Apr 9, 2015

I uploaded the folder of Piwik to my server. Now I can access piwik following this link http://domain.com/piwik. But the script don't run properly.
captura de tela 2015-04-09 as 10 31 38

Looking the source code of the page we can see where it's break.
captura de tela 2015-04-09 as 10 38 06

I have tested in other two servers with the same configuration and was ok.
Someone know what's happening?
@Orrico Orrico changed the title Installation index page doesn't load Installation's welcome screen doesn't load Apr 9, 2015
@Orrico Orrico changed the title Installation's welcome screen doesn't load Installation welcome screen doesn't load Apr 9, 2015
@mattab
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mattab commented Apr 9, 2015

Hi @Orrico do you see any error in your server error log?

@tsteur
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tsteur commented Apr 21, 2015

Maybe it helps to execute ./console core:clear-caches and to reload. Did you copy any custom plugins as well?

FYI: At that point there is usually a postEvent('Template.topBar) going on which is used to render the LanguagesManager. Maybe something goes wrong there. As asked in the previous comment please have a look in the error log if possible.

@mattab
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mattab commented Jul 14, 2015

We didn't hear from you @Orrico
Do you see any error in your server error log?

I assume this bug is fixed in latest Piwik - if you still have the problem @Orrico please leave a comment here.

@mattab mattab closed this as completed Jul 14, 2015
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Jul 14, 2015
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@Orrico @tsteur @mattab