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Passing a different referrer value creates a new visit #7645

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d4rken opened this issue Apr 8, 2015 · 1 comment
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Passing a different referrer value creates a new visit #7645

d4rken opened this issue Apr 8, 2015 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@d4rken
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d4rken commented Apr 8, 2015

Is it possible that if i change the referrer during the queries of one visit, the new referrer gets a new visit entry?

Case:
I have a visit and during this visit i send two download events to be tracked. If both download events get a distinct referrer parameter, i have two visits in my visitor log.
The main visit with all entries (and my first download and it's referrer)
and a secondary visit with only one entry that had the different referrer.

TL;DR is there a "one referrer per visit rule" ?
@d4rken d4rken mentioned this issue Apr 8, 2015
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@mattab
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mattab commented Apr 8, 2015

Here is how it should work, as documented in this FAQ: https://piwik.org/faq/how-to/faq_19616/

  • By default Piwik will create a new visit whenever a visitor views your website using a different campaign information from the visitor’s ongoing visit. You can disable this behavior by setting create_new_visit_when_campaign_changes=0 under [Tracker] section in your config/config.ini.php file.
  • By default, Piwik won’t create a new visit when a visitor views your website using a different website referrer information. You may configure Piwik to force it to create a new visit whenever a visitor uses a new website referrer.

if you find it does not work in this way as you'd expect, please reopen the issue

@mattab mattab closed this as completed Apr 8, 2015
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Apr 8, 2015
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