Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

report api Action.getPageTitle label Garbled #6854

Open
dcboy opened this issue Dec 15, 2014 · 8 comments
Open

report api Action.getPageTitle label Garbled #6854

dcboy opened this issue Dec 15, 2014 · 8 comments
Labels
Bug For errors / faults / flaws / inconsistencies etc.
Milestone
Backlog (Help wan...

Comments

@dcboy
Copy link

dcboy commented Dec 15, 2014

like this
1
@mattab
Copy link
Member

mattab commented Dec 15, 2014

Hi @dcboy which user interface are you using? it does not look like Piwik....

@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Dec 15, 2014
@mattab mattab added this to the Short term milestone Dec 15, 2014
@dcboy
Copy link
Author

dcboy commented Dec 19, 2014

hi @mattab
i just use report api to load some data,but in piwik web also title grabled!
qq20141219-1 2x

@mattab
Copy link
Member

mattab commented Dec 19, 2014

Hi @dcboy could you please look in your server access log file which contains all the requests. in this file can you look for piwik.php requests that are for those pages that don't display correctly? Could you find those requests in your log somehow?

For example here is an example log line request:

demo2.piwik.org 20.1.34.31 - - [19/Dec/2014:07:23:10 +0100] "GET /piwik.php?action_name=Free%20Web%20Analytics%20Software&idsite=1&rec=1&r=146760&h=9&m=23&s=9&url=http%3A%2F%2Fpiwik.org%2F&urlref=http%3A%2F%2Fpiwik.ovea.com%2F&_id=96f93ed986d89e1a&_idts=1418970189&_idvc=1&_idn=0&_refts=1418970189&_viewts=1418970189&_ref=http%3A%2F%2Fpiwik.ovea.com%2F&send_image=0&pdf=0&qt=0&realp=0&wma=0&dir=0&fla=1&java=0&gears=0&ag=1&cookie=1&res=1920x1080&gt_ms=107 HTTP/1.1" 204 - "http://piwik.org/" "Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0"

if you could paste such lines here then we can try reproduce the bug and fix it - thanks !

@dcboy
Copy link
Author

dcboy commented Dec 19, 2014

@mattab

hello this is my access log

101.226.65.108 - - [27/Nov/2014:10:05:35 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - \xA8\xA6|?\xA8\xA6?\xA6\xCC&idsite=3&rec=1&r=512981&h=9&m=47&s=27&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/home&urlref=http://www.yokapp.com/tenant/console/tenant_list&_id=b445610edf1d2592&_idts=1416796937&_idvc=13&_idn=0&_refts=0&_viewts=1416997812&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=1920x1080>_ms=81 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/home" "Mozilla/4.0" "-"
180.153.211.172 - - [27/Nov/2014:10:06:35 +0800] "GET /piwik.php?action_name=?????\xA1\xE9 - \xA8\xA6?1?????????&idsite=20&rec=1&r=017056&h=9&m=56&s=17&url=http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project&_id=749ec7c1f74c42c6&_idts=1417053375&_idvc=1&_idn=0&_refts=0&_viewts=1417053375&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=672x1132>_ms=119 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project" "Mozilla/4.0" "-"
180.153.206.32 - - [27/Nov/2014:10:06:52 +0800] "GET /piwik.php?action_name=?????\xA1\xE9 - \xA8\xA6?1?????????&idsite=24&rec=1&r=628651&h=9&m=55&s=38&url=http://www.yokapp.com/portal/54754857d8246bb9461bfdc8/estate/project&_id=461035487a39fd4c&_idts=1417053321&_idvc=1&_idn=0&_refts=0&_viewts=1417053321&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=672x1132>_ms=120 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/54754857d8246bb9461bfdc8/estate/project" "Mozilla/4.0" "-"
101.226.33.217 - - [27/Nov/2014:10:06:58 +0800] "GET /piwik.php?action_name=?????\xA1\xE9 - \xA8\xA6?1?????????&idsite=20&rec=1&r=125504&h=9&m=56&s=14&url=http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project&_id=749ec7c1f74c42c6&_idts=1417053375&_idvc=1&_idn=1&_refts=0&_viewts=1417053375&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=1920x1080>_ms=122 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/54744308d8246bf2451bfdc9/estate/project" "Mozilla/4.0" "-"
112.64.235.90 - - [27/Nov/2014:10:07:28 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - \xA8\xA6?1?????????&idsite=3&rec=1&r=385571&h=9&m=58&s=42&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project&_id=9170e0b3702d5cc2&_idts=1416801042&_idvc=11&_idn=0&_refts=0&_viewts=1416966631&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=672x1132>_ms=109 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project" "Mozilla/4.0" "-"
180.153.206.26 - - [27/Nov/2014:10:08:01 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - \xA8\xA6?1?????????&idsite=3&rec=1&r=445218&h=10&m=4&s=48&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project&urlref=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/home&_id=b445610edf1d2592&_idts=1416796937&_idvc=13&_idn=0&_refts=0&_viewts=1416997812&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=104 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/project" "Mozilla/4.0" "-"
80.153.161.55 - - [27/Nov/2014:10:26:32 +0800] "GET /piwik.php?action_name=?3\xA1\xE3\xA8\xA8????\xA1\xEC\xA8\xA8\xA1\xE3\xA1\xA4 - ??\xA1\xA4???\xA8\xA6?\xA1\xE4\xA8\xA8\xA6\xCC?&idsite=3&rec=1&r=588427&h=10&m=23&s=35&url=http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/apartment&_id=b445610edf1d2592&_idts=1416796937&_idvc=13&_idn=0&_refts=0&_viewts=1416997812&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=84 HTTP/1.1" 200 54 "http://www.yokapp.com/portal/547286e2d8246bc5461bfdbe/estate/apartment" "Mozilla/4.0" "-"
112.64.235.87 - - [19/Dec/2014:18:14:12 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=780984&h=18&m=5&s=34&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/home&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=28 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"
180.153.163.189 - - [19/Dec/2014:18:14:17 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=240246&h=18&m=6&s=53&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=6 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"
112.64.235.87 - - [19/Dec/2014:18:22:40 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=780984&h=18&m=5&s=34&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/home&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=28 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"
101.226.33.237 - - [19/Dec/2014:18:31:45 +0800] "GET /piwik.php?action_name=???????????\xA1\xE3 - \xA8\xA6?1?????????&idsite=26&rec=1&r=862404&h=18&m=6&s=46&url=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&urlref=http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project&_id=aeadbda1a60833da&_idts=1418870910&_idvc=8&_idn=0&_refts=0&_viewts=1418969863&send_image=0&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=1&java=1&gears=0&ag=0&cookie=1&res=640x1136>_ms=7 HTTP/1.1" 204 0 "http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project" "Mozilla/4.0" "-"

i use nginx +php-fpm my website use utf-8 encoding

@mattab
Copy link
Member

mattab commented Apr 7, 2015

@dcboy in your access log there is: action_name=???????????\xA1\xE3 - \xA8\xA6?1????????? which is what is showing up in Piwik. I checked your page at: http://www.yokapp.com/portal/549154c1d8246b0628d12fa9/estate/project, in FF the data sent looks correct:

firebug yokapp

Maybe it is not working on some browsers only? when you click the "View Segmented visitor log" for these ???? pages maybe you see mostly one browsers or so?

@dcboy
Copy link
Author

dcboy commented Apr 7, 2015

@mattab yes i guess this request maybe not browser ,maybe some spider or robot,thank you for your replay ,is there anyway can filter user-agent?

@mattab
Copy link
Member

mattab commented Apr 8, 2015

If anyone also experiences this issue of some Page Titles exotic characters not recorded properly, for some pages only, please leave a comment here, we shall investigate when more users report the issue.

@mattab mattab modified the milestones: Mid term, Short term Apr 8, 2015
@mattab
Copy link
Member

mattab commented Sep 11, 2015

I believe we may have fixed this issue in Piwik 2.15.0-b7 - can you please test it @dcboy and let us know if the issue is fixed for you? see: http://piwik.org/faq/how-to-update/faq_159/

@mattab mattab modified the milestones: Long term, Mid term Dec 5, 2016
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Bug For errors / faults / flaws / inconsistencies etc.
Projects
None yet
Milestone
Backlog (Help wanted)
Development

No branches or pull requests
2 participants
@mattab @dcboy