@floyd0987 opened this Issue on November 7th 2014

I installed Maxmind GeoIp database in order to retrieve the Organization details. However, the organization doesn't have its own field and simply replaces the provider. How can I keep the two informations separate?

Otherwise, is it possible to hide the provider and only show the organization when available?
screen shot 2014-11-03 at 20 13 10

@mattab commented on November 10th 2014 Member

Thanks for the suggestion! Currently when the GeoIP ORG database is used by Piwik (see doc) then Piwik will overwrite the provider and set the Organisation detail instead.
What you request is that we should store both Provider and Organisation details. It makes sense I think!

@floyd0987 commented on November 16th 2014

Do you know when this feature will be added to Piwik by any chance?

@floyd0987 commented on November 26th 2014

Hi. Where exactly is the overwriting taking place? In which file? It would be enough to hide the provider and only show the organization

@Tragen commented on June 20th 2015

I suggest to keep both information as both are important.

@Neitak commented on August 7th 2015

This feature is still very important for me. Has anybody managed to split these informations ? I need to get the organization alone in the xml report.

@Neitak commented on August 11th 2015

@floyd0987 Have you managed to hide the provider and only show the org ? What was your solution ?

@hpvd commented on February 11th 2016

just a new example, that there are sometimes intersting different values which should both be stored and visible (at least at hover)

@hpvd commented on February 11th 2016

the logical follow up and usage of this is "make provider(IPS) and organisation separately available in segment editor" https://github.com/piwik/piwik/issues/9759

@hpvd commented on February 11th 2016

another usage is in "Show provider(IPS) & organisation from geo-ip separately in visits/location report." #9760

@mattab commented on March 31st 2016 Member

After this issue is closed, we expect to have two separate reports:

  • one report for Providers,
  • one report for Organisations

(suggested in #9760)

@Danw33 commented on July 1st 2016

Looking forward to this, along with #4487 (GeoIP2) - Piwik will have a much better GeoIP offering then. :+1:

@Tragen commented on March 5th 2017

Any news on this improvement? This is the only feature we need to get rid of an expensive competitor.
Can we donate money for fixing this "bug" faster?

@mattab commented on March 22nd 2017 Member

Can we donate money for fixing this "bug" faster?

Yes definitely, this would help! please contact us here: https://piwik.org/development/

@sgreiner commented on May 28th 2020 Contributor

Hey guys, we would also need the fields seperated and a report by ISP and Org would be awesome. We use Matomo 3.13.5.

Our current workaround is to change the matomo code to use a different Seperator than the built in "-" so we can filter them out better with the segment editor
We use "~~" to seperate provider and organisation.

May I know what the plan is regarding this feature, will it ever come? As the issue is open for six years now 🙈

@tsteur commented on May 28th 2020 Member

@sgreiner don't know how familiar you are with Twig/PHP. It seems the information is printed in https://github.com/matomo-org/plugin-Provider/blob/4.x-dev/templates/_visitorDetails.twig

And provider and organisation seem to be separated by -. The problem is though that an org or a provider might have this space dash space also in the provider or organisation name making this change overall a bit more complicated unfortunately.

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