Thanks for the suggestion! Currently when the GeoIP ORG database is used by Piwik (see doc) then Piwik will overwrite the provider and set the Organisation detail instead.
What you request is that we should store both Provider and Organisation details. It makes sense I think!

Do you know when this feature will be added to Piwik by any chance?

Hi. Where exactly is the overwriting taking place? In which file? It would be enough to hide the provider and only show the organization

I suggest to keep both information as both are important.

This feature is still very important for me. Has anybody managed to split these informations ? I need to get the organization alone in the xml report.

@floyd0987 Have you managed to hide the provider and only show the org ? What was your solution ?

just a new example, that there are sometimes intersting different values which should both be stored and visible (at least at hover)

the logical follow up and usage of this is "make provider(IPS) and organisation separately available in segment editor" #9759

another usage is in "Show provider(IPS) & organisation from geo-ip separately in visits/location report." #9760

After this issue is closed, we expect to have two separate reports:

• one report for Providers,
• one report for Organisations

(suggested in #9760)

Looking forward to this, along with #4487 (GeoIP2) - Piwik will have a much better GeoIP offering then. 👍

Any news on this improvement? This is the only feature we need to get rid of an expensive competitor.
Can we donate money for fixing this "bug" faster?

Can we donate money for fixing this "bug" faster?

Yes definitely, this would help! please contact us here: https://piwik.org/development/

Hey guys, we would also need the fields seperated and a report by ISP and Org would be awesome. We use Matomo 3.13.5.

Our current workaround is to change the matomo code to use a different Seperator than the built in "-" so we can filter them out better with the segment editor
We use "~~" to seperate provider and organisation.

May I know what the plan is regarding this feature, will it ever come? As the issue is open for six years now 🙈

@sgreiner don't know how familiar you are with Twig/PHP. It seems the information is printed in https://github.com/matomo-org/plugin-Provider/blob/4.x-dev/templates/_visitorDetails.twig

And provider and organisation seem to be separated by -. The problem is though that an org or a provider might have this space dash space also in the provider or organisation name making this change overall a bit more complicated unfortunately.