@mattab opened this Issue on October 27th 2014 Member

The goal of this issue is to understand how this bug can occur and prevent it from occurring again in the future.

PiwikPluginsScheduledReportsAPI.sendReport_6,ERROR: The report file wasn't found in /home/piwik/piwik/tmp/assets/HTML Email Report - 6.2014-10-23.1009.en.html 
PiwikPluginsScheduledReportsAPI.sendReport_9,Time elapsed: 35.626s


  • Where/when this bug occurs
    • triggered in Scheduled Tasks: when the report is being sent somehow the HTML file has already been deleted
    • this bug seems to be randomly occurring
  • Follows up #6454
  • How do we prevent the error in the future?
    • eg. maybe a concurrent request is somehow deleting the tmp/ folder just before the report was sent, and this could be removed?
    • eg. When a scheduled report fails to send, maybe we could re-schedule it automatically once instead of failing?
    • instead of failing and throw an exception maybe we log as ERROR or WARN instead?
@mattab commented on March 19th 2015 Member

I haven't heard recent reports about this one, so decreasing priority

@mattab commented on September 11th 2015 Member

I still haven't heard recent reports about this one, so closing

This Issue was closed on September 11th 2015
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