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Turkey doesnt show up in visitors world map #6522

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ghost opened this issue Oct 25, 2014 · 3 comments
Closed

Turkey doesnt show up in visitors world map #6522

ghost opened this issue Oct 25, 2014 · 3 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.

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@ghost
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ghost commented Oct 25, 2014

turkey (country) doesn't show up in visitors map when visitor filter is enabled, allthough the visitor is counted and visible as turkish in the visitor details and matches the filter. This happens in my case when a custom adwords visitor filter is enabled.Without visitor filter turkey shows up.

@mattab
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mattab commented Oct 28, 2014

Thanks for the report. Maybe you could paste screenshot to show the problem with/without segment?

Also please check you enabled Geo location http://piwik.org/docs/geo-locate/

@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Oct 28, 2014
@mattab mattab added this to the Short term milestone Oct 28, 2014
@ghost
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ghost commented Oct 28, 2014

Hi unfortunally I'm not able to reproduce the problem above exactly as described, probably because it was intraday data. But, A Problem still exists with turkey visitors and segment.
The GeoIP is installed and enabled (GeoIP PECL) see screenshot:
<GeoIpSetting.png>
Screenshot showing Correct visitors count:
<NoProblemWithoutSegment.png>
Screenshot showing incorrect visitors count on top of the map (one less than counted all country visitors together):
<ProblemWithSegment.png>

geoipsetting
noproblemwithoutsegment
problemwithsegment

@mattab
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mattab commented Dec 1, 2014

Thanks for follow up, one visit less could be explained by the segment you created which may not include the turkey visits.

@mattab mattab closed this as completed Dec 1, 2014
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Dec 1, 2014
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