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UI performance issues with thousands of sites and users #6510

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mrjoops opened this issue Oct 23, 2014 · 7 comments
Closed

UI performance issues with thousands of sites and users #6510

mrjoops opened this issue Oct 23, 2014 · 7 comments
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c: Performance For when we could improve the performance / speed of Matomo. c: Usability For issues that let users achieve a defined goal more effectively or efficiently. duplicate For issues that already existed in our issue tracker and were reported previously. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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Long term

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@mrjoops
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mrjoops commented Oct 23, 2014

I manage a Piwik instance with more than 20000 sites and users in it and a 60 GB database.
This instance is going to track 50000 sites before the end of the year.
Tracking and reporting APIs are OK but the UI just don't work :

  • the multisite view complains about a DB issue (but the DB is fine)
  • the "Manage Websites" view doesn't display any website, and crashes my browser (Firefox & Chrome)
  • the "Manage Users" view doesn't at all, and crashes my browser too.

I experience these issues with the latest 2.8.3 (and since the pre-2.0 era)
@mattab mattab added Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. c: Usability For issues that let users achieve a defined goal more effectively or efficiently. c: Performance For when we could improve the performance / speed of Matomo. labels Oct 27, 2014
@mattab mattab added this to the Mid term milestone Oct 27, 2014
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mattab commented Oct 27, 2014

Thanks for the report! see also #3838 #4474 #4476

@sgreiner
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sgreiner commented Nov 5, 2014

This is a very important issue. My company currently tracks around 800 websites. The UI is very slow, we have to wait minutes until the browsers render the Table of websites in the SitesManager. I think pagination would greatly help here.

@mattab
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mattab commented Nov 6, 2014

sure, we also agree that pagination will help. But this project will take a few days of work. If your company wants to help us sponsor then please get in touch: http://piwik.org/consulting/

@mattab mattab mentioned this issue Dec 1, 2014
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mattab commented Dec 18, 2014

See #3838 #4474 #4476 and the master ticket #6759

@mattab mattab closed this as completed Dec 18, 2014
@mattab mattab added the duplicate For issues that already existed in our issue tracker and were reported previously. label Dec 18, 2014
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mattab commented Jun 18, 2015

This was fixed in 2.13.0

@mrjoops
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mrjoops commented Jun 19, 2015

Not for the "Manage users" view actually.

@mattab
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mattab commented Jun 22, 2015

Correct @mrjoops, we will do this in #4474

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c: Performance For when we could improve the performance / speed of Matomo. c: Usability For issues that let users achieve a defined goal more effectively or efficiently. duplicate For issues that already existed in our issue tracker and were reported previously. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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@mattab @sgreiner @mrjoops