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bug after update : no referes stat anymore #650

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mikeSimonson opened this issue Apr 10, 2009 · 6 comments
Closed

bug after update : no referes stat anymore #650

mikeSimonson opened this issue Apr 10, 2009 · 6 comments
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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@mikeSimonson
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Hi after a clean full update of piwik. I uploaded everything by ftp because the provided update method failed.
I don’t have any referrers stat anymore. the graph show no data available.

If anyone know a way to come back to a stable state. I suppose i can’t use piwik 0.2.32 because of the updated table.

@robocoder
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According to others in the forum, downgrading to 0.2.32 worked. The database change in 0.2.33 was to set utf8 char set explicitly (and alter existing tables accordingly).

Before you rollback, do you have any server side error log messages?

@mattab
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mattab commented Apr 13, 2009

i’m assuming it duplicates #648

@mikeSimonson
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How to check for server side errors.

I have also updated geoip plugin table and i don’t know if i can use the previous version with the updated table. i think i can’t.

i made the change in trunk/core/Common.php as explained there [fix #1061](http://dev.piwik.org/trac/changeset/1061) . (fix of the bug number [#648](648))
But it changed nothing still no search engine, keywords and referres sites.

@mattab
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mattab commented Apr 14, 2009

fix will work only for visits onwards (it won’t fix previous visits).
please close ticket once you see search engines reappearing for today’s visits.

to check for server side errors, look for a file called “error.log”
on linux it is usually in /var/log/apache2/error.log

@mikeSimonson
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I can’t access the server side log because i have only a mutualised server with ovh.

@mikeSimonson
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How to close a ticket and set the status to fixed ?

@mikeSimonson mikeSimonson added this to the RobotRock milestone Jul 8, 2014
@mattab mattab added the wontfix label Aug 3, 2014
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Labels
Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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