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Action 'index' not found in the module 'CustomVariables' after upgrading to 2.8.0 #6447

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redam opened this issue Oct 15, 2014 · 4 comments
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Action 'index' not found in the module 'CustomVariables' after upgrading to 2.8.0 #6447

redam opened this issue Oct 15, 2014 · 4 comments
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@tsteur
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worksforme The issue cannot be reproduced and things work as intended.
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2.9.0

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@redam
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redam commented Oct 15, 2014

Hello,

I have 2 different piwik installations and this morning I upgraded them to 2.8.0 and now both of them show me this error when I access "Visitors / Custom Variables" :
Action 'index' not found in the module 'CustomVariables'.

I've seen another issue about this error but it was for 2.6.1 and the solution didn't work for me (and I'm not sure the problem was the same).
@DaSchTour
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I don't know if it's time to cry or laugh. Since 2.4.1 there was no update without any problems.

@tsteur tsteur modified the milestones: Short term, Piwik 2.9.0 Oct 15, 2014
@tsteur tsteur added the worksforme The issue cannot be reproduced and things work as intended. label Oct 15, 2014
@tsteur tsteur self-assigned this Oct 15, 2014
@tsteur
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tsteur commented Oct 15, 2014

See #6228 #6133 try to clear caches with ./console core:clear-caches in Piwik root directory. If it still does not work maybe restart your webserver or make sure to reset your opcache in case you are using one. Feel free to reopen in case it still does not work for you.

@tsteur tsteur closed this as completed Oct 15, 2014
@redam
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redam commented Oct 16, 2014

Hello,

I've tried clearing the cache, restarting apache and changing "index" inside Menu.php, but none of them worked, I still get the same error.

@tsteur
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tsteur commented Oct 16, 2014

It looks like some files were not copied correctly. I'd suggest to copy the files over again to make sure all files are up to date see http://piwik.org/docs/update/#the-manual-three-step-update

You probably won't have to do any database upgrade in the end. Only download latest Piwik from our website, backup config.ini.php and copy all files to your server. You do not have to update the config folder.

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worksforme The issue cannot be reproduced and things work as intended.
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@tsteur @DaSchTour @redam