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error messages point to none existing place #6354

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hpvd opened this issue Oct 1, 2014 · 4 comments
Closed

error messages point to none existing place #6354

hpvd opened this issue Oct 1, 2014 · 4 comments
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Bug For errors / faults / flaws / inconsistencies etc. duplicate For issues that already existed in our issue tracker and were reported previously.
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@hpvd
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hpvd commented Oct 1, 2014

after updating to 2.8b2, got lots of errors in dashboard

"please increase the timeout value in seconds in Settings > General Settings"
=>
but:
in Settings > General Settings there is no setting visible with the name "timeout value"
@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Oct 2, 2014
@mattab mattab added this to the Short term milestone Oct 2, 2014
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mattab commented Oct 2, 2014

Thanks for the report! can you post some screenshots?

Try to increase the value in seconds in this screen: http://piwik.org/wp-content/uploads/2008/11/generalsettings.png

This was referenced Oct 2, 2014
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@mattab
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mattab commented Oct 12, 2014

Do you stlil experiment the issue? please comment if you do.

@mattab mattab closed this as completed Oct 12, 2014
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Oct 12, 2014
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hpvd commented Oct 14, 2014

in Piwik 2.8 final it's still the same:

  • 3 different looking error messages from widget for same error (but their individual look has changed since 2.8b2 - compare: different error messages in dashboard for same problem #6356)
  • help message: "please increase the timeout value in seconds in Settings > General Settings" does not help, because a point named "timeout setting" does not exist in general settings
    (your screenshot from above helps but not every user has this image...)

please see attachment.
2014-10-14_12h27_14

@mattab mattab reopened this Oct 17, 2014
@mattab mattab removed the worksforme The issue cannot be reproduced and things work as intended. label Oct 17, 2014
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mattab commented Dec 1, 2014

This new error /bug is tracked in #3414

@mattab mattab closed this as completed Dec 1, 2014
@mattab mattab added the duplicate For issues that already existed in our issue tracker and were reported previously. label Dec 1, 2014
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