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Log Analytics: on IIS Error: Unauthorized #6286

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mattab opened this issue Sep 24, 2014 · 1 comment
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Log Analytics: on IIS Error: Unauthorized #6286

mattab opened this issue Sep 24, 2014 · 1 comment
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duplicate For issues that already existed in our issue tracker and were reported previously. Task Indicates an issue is neither a feature nor a bug and it's purely a "technical" change.
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@mattab
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mattab commented Sep 24, 2014

There was a long thread in the forums where the reported issue is:

E:\Piwik\piwik\misc\log-analytics>python import_logs.py --url=http://arf E:\logf
iles2\Intranet\ARF_net_iis05\W3SVC769991110\ex140118.log
Fatal error: Unauthorized 

at least three users are discussing this issue. The solution is in this post

Solution to Unauthorized error

Enable Anonymous authentication in your IIS ... edit it and choose 'Application Pool' instead of a specific user. If this works then you can change the Anonymous authentication to the user of your choice.

PS. You can also enable anonymous authentication only to your piwik virtual directory.

Steps

Maybe we could detect this error and display the solution to user? or create a FAQ?

@mattab mattab added Bug For errors / faults / flaws / inconsistencies etc. c: Log Analytics (import_logs.py) labels Sep 24, 2014
@mattab mattab added this to the Mid term milestone Sep 24, 2014
@mattab mattab modified the milestones: Mid term, Short term Oct 11, 2014
@mattab mattab added Task Indicates an issue is neither a feature nor a bug and it's purely a "technical" change. and removed Bug For errors / faults / flaws / inconsistencies etc. labels Dec 1, 2014
@mattab mattab modified the milestones: Mid term, Short term Dec 1, 2014
@mattab
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mattab commented Mar 12, 2015

Issue was moved to the new repository for Piwik Log Analytics: https://github.com/piwik/piwik-log-analytics/issues

refs #7163

@mattab mattab closed this as completed Mar 12, 2015
@mattab mattab added the duplicate For issues that already existed in our issue tracker and were reported previously. label Mar 12, 2015
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