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'Others' row in reports: explain to user how to see it less often #6215

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mattab opened this issue Sep 15, 2014 · 3 comments
Closed

'Others' row in reports: explain to user how to see it less often #6215

mattab opened this issue Sep 15, 2014 · 3 comments
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
Milestone
2.8.0

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@mattab
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mattab commented Sep 15, 2014

In Piwik by default will aggregate reports and put many rows in one called Others. This can be limiting to users as Users row contains a lot of potential information that is effectively lost. Piwik users can change the default from 500 to 1000 or more in the config file.

The goal of this issue is to indicate to users what the Others mean and how user can work around the issue. Proposed: on hover on "Others" row, append a text linking to the FAQ eg. "Others (learn more)"

the FAQ currently is: After the top 500 or top 1000 rows, Piwik automatically groups pages, keywords, websites, etc. under the label “Others”; How do I force Piwik to not limit the data? <- but it will require some changes.

Why this is important
this is a common issue and support request in the forum. Today again we received this email feedback:

Feature: Downloads

Like: No

Feedback: The grouping of items in to "Others" is completely ruining my ability to figure out what is going on.

There you go.. let's fix it 👍
@mattab mattab added Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. c: UI - UX (AngularJS twig less) Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement. labels Sep 15, 2014
@mattab mattab added this to the Short term milestone Sep 15, 2014
@quba
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quba commented Sep 15, 2014

+1! It is really confusing for clients!

@mattab mattab modified the milestones: Piwik 2.8.0, Short term Sep 17, 2014
mnapoli added a commit that referenced this issue Oct 8, 2014
@mnapoli
#6215 Added a "Details" link on "Others" row in reports
d52e84a
@mnapoli mnapoli mentioned this issue Oct 8, 2014
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@mnapoli
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mnapoli commented Oct 8, 2014

Pull request: #6401

mattab pushed a commit that referenced this issue Oct 8, 2014
Merge pull request #6401 from piwik/bugfix/6215
55e9cb2 
Fix for #6215 Added a "learn more" link on "Others" row in reports
@mattab
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mattab commented Oct 8, 2014

Nice one @mnapoli

@mattab mattab closed this as completed Oct 8, 2014
mnapoli added a commit that referenced this issue Oct 14, 2014
@mnapoli
#6215 Fix for #6401 for actions datatables
e22875c
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
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2.8.0
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@mattab @quba @mnapoli