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Login not possible after updating from 1.12 to 2.4.1 #5919

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larsen0815 opened this issue Aug 4, 2014 · 7 comments
Closed

Login not possible after updating from 1.12 to 2.4.1 #5919

larsen0815 opened this issue Aug 4, 2014 · 7 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
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@larsen0815
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I have updated my Piwik installation from 1.12 to 2.4.1 and afterwards I couldn´t login: "username or password are not correct" (translated from German).

Apparently, Piwik is not using the superuser section from config.ini.php anymore:

[superuser]
login = "admin"
password = "..."
email = "system@example.com"
salt = "..."

I had to rename my config and run the installer (using the existing tables) so Piwik creates a user in the appropriate database table.
@larsen0815 larsen0815 mentioned this issue Aug 4, 2014
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@mattab
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mattab commented Aug 4, 2014

Thanks for the report. Maybe your config file was not writable by the web server user? this could explain this issue. if your file was writable and it didn't work please comment and we will investigate further!

@mattab mattab added Bug labels Aug 4, 2014
@mattab mattab added this to the Short term milestone Aug 4, 2014
@tsteur
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tsteur commented Aug 5, 2014

Isn't read permission enough to read the user from the config and to create it in the database?

@mattab
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mattab commented Aug 5, 2014

@tsteur you're right it should have been enough. Does anyone else experience this bug?

@larsen0815
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File is writable for Apache user.

@larsen0815
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btw. "Referers" was not changed to "Referrers" in config.ini.php

@mattab
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mattab commented Aug 5, 2014

wrong ticket, comment was for: #5920

@mattab mattab closed this as completed Aug 5, 2014
@mattab mattab reopened this Aug 5, 2014
@mattab
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mattab commented Aug 10, 2014

If you experience this issue as well please comment here! Closing for now as wontfix since no other user reported this issue and OP has solved issue manually.

@mattab mattab closed this as completed Aug 10, 2014
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@tsteur @mattab @larsen0815