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Daily Scheduled Reports sent one hour late #5873

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tschikarski opened this issue Jul 22, 2014 · 5 comments
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Daily Scheduled Reports sent one hour late #5873

tschikarski opened this issue Jul 22, 2014 · 5 comments
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answered For when a question was asked and we referred to forum or answered it. Bug For errors / faults / flaws / inconsistencies etc.

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@tschikarski
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Daily Scheduled Reports are sent about one hour later than specified in the report settings.

Version: Piwik 2.4.1
Server timezone: Europe/Berlin
Website timezone: Europe/Berlin
Email report schedule: Daily
Send hour: 12

E-Mail is sent at 13:05 local time or 11:05 UTC. Remark: At present it is summer time, therefore, Europe/Berlin is CEST = UTC+2
@halfdan
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halfdan commented Jul 22, 2014

Hi @tschikarski
Can you tell us the timezone on your server and whether it matches the one set in Piwik?

@tschikarski
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Hi @halfdan,

Sure! The server timezone is Europe/Berlin, too. All the same for the website in Piwik.

@tsteur tsteur added this to the 2.5.0 - Piwik 2.5.0 milestone Jul 23, 2014
@tsteur
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tsteur commented Jul 23, 2014

This looks like a daylight saving issue indeed. From what I have seen it is not that easy to fix especially since the logic for this is in the core Date class where we have to be careful :) Interesting could be the timezone_transitions_get method: http://us2.php.net/manual/en/datetimezone.gettransitions.php

I'd suggest to have a look at this together when we are in Munich or Poland? cc @mattab

@mattab
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mattab commented Dec 18, 2014

Maybe related to #6868

@mattab mattab modified the milestone: Short term Apr 7, 2015
@mattab
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mattab commented Apr 8, 2015

it's a very old issue, I' closing. If anyone still experience this bug, please open a new issue

@mattab mattab closed this as completed Apr 8, 2015
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Apr 8, 2015
@tschikarski tschikarski mentioned this issue Apr 10, 2015
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@sgiehl sgiehl mentioned this issue Jul 16, 2016
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@sgiehl sgiehl mentioned this issue Aug 25, 2016
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@halfdan @tsteur @mattab @tschikarski