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Bug: Lost of data when zooming in with the World map #5812

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tzi opened this issue Jul 10, 2014 · 7 comments
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Bug: Lost of data when zooming in with the World map #5812

tzi opened this issue Jul 10, 2014 · 7 comments
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Bug For errors / faults / flaws / inconsistencies etc. duplicate For issues that already existed in our issue tracker and were reported previously.
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@tzi
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tzi commented Jul 10, 2014

Hi!

I have a (real) usecase with the world map.
It indicates 8 visits for France, but 0 on every part on the country when I'm zooming in.

There is also NaN in the map legend.
piwik-europe
piwik-france

Cheers,
Thomas.

@tsteur
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tsteur commented Jul 19, 2014

Can more or less reproduce it. Should have 113 visitors from France but shows only 10 in the zoomed map. Similar for Germany and other countries.

Similar issue #5854 and #5855

@tsteur
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tsteur commented Jul 19, 2014

@tzi which Piwik version are you using? The one from git on master? Or 2.4? Are you maybe using the visitor generator?

tsteur added a commit to matomo-org/plugin-VisitorGenerator that referenced this issue Jul 19, 2014
…use a fake region that belongs to the fake country. Otherwise the region cannot be found when zooming into the map
@tzi
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tzi commented Jul 22, 2014

Hi @tsteur!

Thanks for the support!
I created this bug report from a friend instance.
I think it is a 2.4 ;)

Cheers,
Thomas.

@tsteur
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tsteur commented Jul 22, 2014

Can you check whether it tracks regions at all? Maybe also have a look at #5854

@tzi
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tzi commented Jul 22, 2014

I reproduce this bug on my instance (Don't know why I didn't the first time, certainly a manipulation error).
Every entry have a location_region value null.

@tsteur tsteur added this to the 2.5.0 - Piwik 2.5.0 milestone Jul 23, 2014
@tsteur tsteur self-assigned this Jul 23, 2014
@tsteur tsteur added C: Core and removed bug labels Jul 23, 2014
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tsteur commented Jul 23, 2014

Alright. I'm closing this issue as a duplicate for #5854 . As mentioned in the other issue we need to display the number of "unknown" (location_region is null) visitors in the map. See for instance here how to get region information: http://piwik.org/docs/geo-locate/ . See you next week!

@tsteur tsteur closed this as completed Jul 23, 2014
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tzi commented Jul 23, 2014

Thanks @tsteur!

See you next week ;)

@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Sep 20, 2014
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