by the way, phpmyvisites is collecting data, too.

I have now installed the last trunk (585) incl. the new javascript, but no data will come to the database.

check your apache error logs? does the 1*1 gif load on your pages (if not you should see a missing image)? are you sure you’re looking at today’s data?

Replying to [matt](comment:3):

> check your apache error logs? does the 1*1 gif load on your pages (if not you should see a missing image)? are you sure you’re looking at today’s data?

Yes, I am looking at today’s data. ;-)
And, no – the apache error logs show’s no error and I do not have any broken image at the site

And the parallel-installation’s of google and phpmyvisites works all right.

I have installed the last trunk (589), but still no collecting data. ;-(

I’m seeing the same thing. Except for some reason Konqueror causes data to be logged, but Firefox 3.01 doesn’t.

I have checked it at Vista 64bit with the following browsers:
- Firefox 3.01
- Opera 9.51
- ie 7.0
- Safari 3.1.2

all with “no” datalogging!
and I have traffic at the site, google and phpmyvisites show me that. ;-)

Well, now I can’t get Konqueror to cause data to be logged either. I don’t know why it worked twice with Konqueror and not anymore.

I have found the issue!! ;-)

If you put into the “config.ini.php” a new entry for “General” to set the “default_day” for ex to “today”, the whole system does not show any of the data it’s collecting.

If you delete the “General”-entry from the “config.ini.php” you can see that the script is collecting data normaly, also at the time you have the invalid entry in the config.

So, if you would like to show the actual day at login, you have to change the entry in the “global.ini.php” to work correct. Or the team of piwik may fix this in the next release. ;-)

In my case the 1×1 image is not loading. If I “View Page Info” in Firefox and go to the Media tab, I can see that there is supposed to be an image at piwik/piwik.php, but it’s not found.

Here is the page source when I load ‘piwik.php’ in Firefox:

1. <a href=‘index.php’>Piwik</a> is a free open source <a href=‘http://piwik.org’>web analytics</a> alternative to Google analytics.

It doesn’t appear that there is an image in the source which would explain the stats not logging.

1. I checked my error logs and found this:

[Aug 17 06:04:13 2008](Sun) [[client 67.40.46.170](error]) File does not exist: /home/vango/stats.van-go.org/favicon.ico
[Aug 17 06:04:13 2008](Sun) [[client 67.40.46.170](error]) File does not exist: /home/vango/stats.van-go.org/missing.html

OK, the favicon.ico is not the 1×1 gif file in question I gather. There are a few other errors in my apache error log

I’m getting the same errors.

I’m also not seeing the 1×1 image. And not getting any data logged.

TBP, your piwik seems to work.

The request to the tracker is working

brylie, I can’t see the piwik tracker on your pages on van-go.org

UnrealMinds, you’re right for the bug in the config file. there is a ticket already: #5446

Closing, if you still have this issue, please create a new ticket with your website information

Okay Ive found a workaround for the missing image issue:

I created a new folder in mywwwdir/piwik called images

I copied all of the image files I found in all of the piwik folder to the mywwwdir/piwik/images folder.

Now it works.

I’m not sure where in the code this missing directory gets called. Maybe one of the developers can add the fix.

Thanks,
Julia Jacobs

Thanks,
JJ

we changed the url so that it doesn’t count as 404 errors. see ⁶³³