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Error after installation - SAFE MODE Restriction in effect. #5633

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anonymous-matomo-user opened this issue May 8, 2008 · 2 comments
Closed

Error after installation - SAFE MODE Restriction in effect. #5633

anonymous-matomo-user opened this issue May 8, 2008 · 2 comments
Labels
Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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RobotRock

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@anonymous-matomo-user
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Hi folks,

I did not find a corresponding ticket, so I opened a new one. After installing Piwik without error messages I switched to the login page and got the following:

```
Warning: realpath() [function.realpath]: SAFE MODE Restriction in effect. The script whose uid is 577776 is not allowed to access /tmp owned by uid 0 in /SOME/FOLDERS/ARE/DISPLAYED/HERE/piwik/modules/Piwik.php on line 59

Backtrace —>

  1. Piwik_ErrorHandler(2, realpath() [function.realpath]: SAFE MODE Restriction in effect. The script whose uid is 577776 is not allowed to access /tmp owned by uid 0, /SOME/FOLDERS/ARE/DISPLAYED/HERE/piwik/modules/Piwik.php, 59, Array ([path] => /tmp/templates_c,[mode] => 493,[denyAccess] => 1))
  2. realpath(/tmp) called at [/SOME/FOLDERS/ARE/DISPLAYED/HERE/piwik/modules/Piwik.php:59]
  3. Piwik::mkdir(tmp/templates_c) called at [/SOME/FOLDERS/ARE/DISPLAYED/HERE/piwik/modules/Piwik.php:959]
  4. Piwik::install() called at [/SOMEFOLDERS/ARE/DISPLAYED/HERE/piwik/modules/FrontController.php:323]
  5. Piwik_FrontController→init() called at [/SOME/FOLDERS/ARE/DISPLAYED/HERE/piwik/index.php:51]

```

Any hints / ideas?

Thanks!
@anonymous-matomo-user
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I can’t reproduce the error yet. Can please post the values of the following php configuration parameters safe_mode, safe_mode_exec_dir, safe_mode_gid and safe_mode_include_dir? You can find the values, when you create an php-file with just “<?php phpinfo(); ?>” in it and open it in your browser.

@mattab
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mattab commented Jul 27, 2008

Piwik is not compatible with SAFE_MODE.
If you want it to be, please send a patch :)

@anonymous-matomo-user anonymous-matomo-user added this to the RobotRock milestone Jul 8, 2014
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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@mattab @anonymous-matomo-user