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Manage menu not visible #5323

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anonymous-matomo-user opened this issue Jun 9, 2014 · 4 comments
Closed

Manage menu not visible #5323

anonymous-matomo-user opened this issue Jun 9, 2014 · 4 comments
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@tsteur
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
Milestone
2.5.0

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@anonymous-matomo-user
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From the last 2 beta's, I see that the 'Manage' menu is not visible, and only shows up for a single second. Then it disappears. Other sites, using Javascript do work. I do not have problems with other sites.

This is the part that does not show up:

<body ng-app="app" class="">
    <script type="text/javascript">$(function(){$('body').css("display","none");if(self==top){var theBody=document.getElementsByTagName('body')[0];theBody.style.display='block';}else{top.location=self.location;}});</script>
<noscript>
<div id="javascriptDisabled">JavaScript must be enabled in order for you to use Piwik in standard view.<br/>However, it seems JavaScript is either disabled or not supported by your browser.<br/>To use standard view, enable JavaScript by changing your browser options, then <a href="">try again</a>.<br/></div>

</noscript>

&lt;div id="root">

    &lt;div id="header">
&lt;span id="logo">
&lt;a href="index.php" title="Piwik # Open Source Web Analytics">
        &lt;img src='https://piwik.haringstad.com/plugins/Morpheus/images/logo.svg' alt="Piwik" class="ie-hide default-piwik-logo" pagespeed_url_hash="498626669"/>
    &lt;!--[lt IE 9](if)>
        &lt;img src='https://piwik.haringstad.com/plugins/Morpheus/images/logo-header.png' alt="Piwik" />
&lt;![endif]-->&lt;/a>

</span>

<div id="topBars">
<div id="topRightBar">
<span class="topBarElem topBarElemActive"><strong>Dashboard</strong></span>
|
<span class="topBarElem" title="Compare Web Analytics stats for all of your Websites.">
<a id="topmenu-multisites" href="index.php?module=MultiSites&action=index&idSite=1&period=month&date=2014-06-01">All Websites</a>
</span>
|

&lt;span class="topBarElem">
    &lt;div id="userMenu" tooltip="Hello, Carifesta!" menu-title="Carifesta" piwik-menudropdown>

                                            &lt;a class="item" href="index.php?module=CoreAdminHome">Settings&lt;/a>


                                &lt;hr class="item separator"/>

                                                        &lt;a class="item disabled category">Manage&lt;/a>


    &lt;a class="item " href="index.php?module=ScheduledReports&amp;action=index&amp;idSite=1&amp;period=month&amp;date=2014-06-01" id="usermenu-scheduledreports-index" title="Get Web Analytics Reports delivered to your email inbox or your mobile phone.">Email Reports&lt;/a>




                                &lt;hr class="item separator"/>

                                                        &lt;a class="item disabled category">Platform&lt;/a>


    &lt;a class="item " href="index.php?module=Widgetize&amp;action=index&amp;idSite=1&amp;period=month&amp;date=2014-06-01" id="usermenu-widgetize-index" title="Export Piwik Reports as Widgets and embed the Dashboard in your app as an iframe.">Widgets&lt;/a>



    &lt;a class="item " href="index.php?module=API&amp;action=listAllAPI&amp;idSite=1&amp;period=month&amp;date=2014-06-01" id="usermenu-api-listallapi" title="Access your Web Analytics data programmatically through a simple API in json, xml, etc.">API&lt;/a>




                                &lt;hr class="item separator"/>


    &lt;a class="item " href="index.php?module=Feedback&amp;action=index&amp;idSite=1&amp;period=month&amp;date=2014-06-01" id="usermenu-feedback-index" title="Tell us what you think, or request Professional Support.">Help&lt;/a>



                &lt;/div>
&lt;/span>

| &lt;span class="topBarElem">
                &lt;a href='index.php?module=Login&amp;action=logout'>Sign out&lt;/a>
        &lt;/span>

</div>
</div>
</div>

Keywords: Menu Settings
@anonymous-matomo-user
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Attachment: Screenshot of settings gone
2014-06-09-140211_1680x1818_scrot.png

@mattab
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mattab commented Jun 11, 2014

Thanks for the report. It works for us on the demo, and on few test instances...

@Haringstad do you see any error in your server error log file? Maybe some 404 requests or something else?

@anonymous-matomo-user
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I tried to attach my error.log, but probably that is to big (3.8Mb). I do see some errors, but no 404?

The log info of today:
errorlog:

Jun 11 07:36:37.877101 2014 [pid 24060 65.55.215.42:31106 PHP Notice: Undefined index: url in /var/www/clients/client4/web3/piwik/plugins/BotTracker/BotTracker.php on line 170
Jun 11 15:04:29.860614 2014 [pid 7316 149.210.162.162:35589 AH01630: client denied by server configuration: /var/www/piwik.haringstad.com/piwik/plugins/CoreHome/angularjs/siteselector/plugins, referer: http://piwik.haringstad.com/plugins/CoreHome/angularjs/siteselector/siteselector.html?cb=89c7c0b328d18dfd8175df9e25e7846a
Jun 11 15:04:29.876733 2014 [pid 7271 149.210.162.162:35591 AH01630: client denied by server configuration: /var/www/piwik.haringstad.com/piwik/plugins/Feedback/angularjs/ratefeature/plugins, referer: http://piwik.haringstad.com/plugins/Feedback/angularjs/ratefeature/ratefeature.html?cb=89c7c0b328d18dfd8175df9e25e7846a
Jun 11 15:04:29.878426 2014 [pid 5945 149.210.162.162:35592 AH01630: client denied by server configuration: /var/www/piwik.haringstad.com/piwik/plugins/Feedback/angularjs/ratefeature/plugins, referer: http://piwik.haringstad.com/plugins/Feedback/angularjs/ratefeature/ratefeature.html?cb=89c7c0b328d18dfd8175df9e25e7846a

I hope it helps?

@anonymous-matomo-user anonymous-matomo-user added this to the 2.5.0 - Piwik 2.5.0 milestone Jul 8, 2014
@tsteur
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tsteur commented Jul 25, 2014

Make sure *.html files are readable by your web server and make sure your server serves html files at all. For more information also have a look at https://wiki.apache.org/httpd/ClientDeniedByServerConfiguration

@tsteur tsteur closed this as completed Jul 25, 2014
@tsteur tsteur self-assigned this Jul 25, 2014
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@tsteur tsteur

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@tsteur @mattab @anonymous-matomo-user