Ecommerce log empty for device segments #5310
Labels
Bug
For errors / faults / flaws / inconsistencies etc.
worksforme
The issue cannot be reproduced and things work as intended.
Milestone
Comments
|
Thanks for the report. Can you please list one segment that works, and one that does not? (to find the segment, select it in the list, then look in the URL for the &segment=XXX string) |
|
A investigated a bit further, and many variables in the segments seem to be affected and therefore prevent the ecommerce log of showing the entries, for example:
It is difficult to test more variables, because there need to be orders for the given segment to actually test it. The only segment which works for sure with the ecommerce log is "Visit ecommerce status at the end of the visit" (visitEcommerceStatus) set to "ordered", or using no segment. |
|
it works for me in 2.9.1 |
mattab
added
the
worksforme
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
I'm a big fan of the DevicesDetection plugin, although it's "only" in beta it seems to work fairly well.
An interesting use case for me was to make segments of mobile users so I can see how many orders and what kind of orders are generated through mobile devices. The overview page "Ecommerce & Goals" works fine with this segment, but the "Ecommerce log" usually shows no orders, or sometimes one order - although there should be 16 or more.
Other segments seem to work well with the ecommerce log - maybe this is a specific bug with the DevicesDetection plugin & the ecommerce log in specific? It does not matter what day I choose - the ecommerce log is always quite empty. Having one result only happened once, without an evident reason.
Keywords: ecommerce log, device detector, segment, mobile
The text was updated successfully, but these errors were encountered: