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Error while counting "Visitors in Real-time" #5171

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anonymous-matomo-user opened this issue May 15, 2014 · 1 comment
Closed

Error while counting "Visitors in Real-time" #5171

anonymous-matomo-user opened this issue May 15, 2014 · 1 comment
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.

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@anonymous-matomo-user
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My collegues and me uses the same IP but only my visits on our page will be counted. Neither the visits nore the pageviews of my collegus will be counted. (but once upon a time it works perfectly)
The Piwik System Check reports no problems.
We use 2.1.0
@mattab
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mattab commented May 19, 2014

please upgrade to latest version. Also check first question at: http://piwik.org/faq/troubleshooting/

please ask in forums for more help: http://forum.piwik.org/

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@mattab @anonymous-matomo-user