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Activating Zen: Failed to load HTML file... #5148
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A whitelist of *.html files is needed since Piwik 2.2.0. Does the All Websites Dashboard or the website selector work for you? In case *.html files are blocked they should not work either |
both work fine! |
message keeps the same after update to b4... |
deactivate and reactivate the Zen Plugin after b4 update doesn't help.... |
That's very weird. I just might a change to display the name of the file that cannot be loaded. Can you open this file, probably http://$yourdomain/$yourpath/plugins/ZenMode/angularjs/quick-access/quick-access.html in the browser window without any issues? If not, the file is blocked by your server for some reason. Maybe a webserver restart fixes the issue? If the browser opens the file without any issues can you send us credentials with view permission to your Piwik installation to hello @ piwik.org? Otherwise we cannot solve this issue. |
thank you for your work. Just made some tests:
BUT with all 3 tested versions the file Do I have to ask the admin to make it accessible (managed server) |
@hpvd Two things I can think of:
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Indeed, it's very weird the dashboard html file works but the ZenMode html file not. Maybe the dashboard file was made accessible by a sys admin earlier? Did you have time to look into this meanwhile? Without having a look on the server/.htaccess files/logs I can currently not really explain this behavior :( |
after some searching: Do not know why and how this could happen because I only installed complete Piwik updates and never worked on permissions.. => but: know it works fine! ticket solved! |
See also #5266 Serve HTML files as text/html mime type, on Apache2 web server |
Activating new Zen plugin
see #4987
I got this message:
"Failed to load HTML file: Please check your server configuration. You may want to whitelist "*.html" files from the "plugins" directory. The HTTP status code is 403"
Do one really has to change server config to make it work?
Piwik Version 2.2.3-b1
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