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Report settings are no longer displayed after saving #5023

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anonymous-matomo-user opened this issue Apr 19, 2014 · 10 comments
Closed

Report settings are no longer displayed after saving #5023

anonymous-matomo-user opened this issue Apr 19, 2014 · 10 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
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Backlog (Help wan...

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@anonymous-matomo-user
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Since Piwik 2, the settings (mainly the checkboxes) are no longer displayed after saving.

Although the settings are still active, but it is tedious because you have every time the fear, that all is los if you want to change a little setting. Even with Piwik 2.2, the error is still present.

Can anyone reproduce it?
@mattab
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mattab commented Apr 27, 2014

Thanks for the report.

we haven't noticed such issue yet. Which browser do you use? which settings exactly, are not displayed after saving? please attach a screenshot or two showing the problem.

@anonymous-matomo-user
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Attachment:
edit.png

@anonymous-matomo-user
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Attachment:
overview.png

@anonymous-matomo-user
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@matt

I attach two screenshots. One for the overview and one for the edit mode. I check the issue with my chrome 33 and my firefox 28 - the issue still exist.

Piwik use iCheck for the checkbox and i have no problems with the iCheck demo (http://fronteed.com/iCheck/). Mysterious!

@mattab
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mattab commented Apr 28, 2014

Is it only the checkboxes, or also the "Select" boxes that are not restored for you?

Do you have the same problem in other "Settings" screen such as General settings?

@anonymous-matomo-user
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Only the e-mail reports are affected, and only the checkboxes!

@tsteur
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tsteur commented May 5, 2014

Are you running Windows? Would you mind letting me know your installed browser plugins? Or better if you use any plugins can you try to deactivate all browser plugins?

@anonymous-matomo-user
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Yes i am on a windows system. But the error is the same on the IE, Opera, Chrome and Firefox. I don't think the error based on specific browser plugins.

@mattab
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mattab commented May 6, 2014

Could you please email thomas@piwik.org with your server details (SSH or FTP) and link to this ticket? we'd like to investigate and solve issue but cannot reproduce yet

@anonymous-matomo-user anonymous-matomo-user added this to the 2.5.0 - Piwik 2.5.0 milestone Jul 8, 2014
@mattab mattab closed this as completed Dec 1, 2014
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Dec 1, 2014
@mattab
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mattab commented Dec 1, 2014

If you experience the issue with modern Piwik version please create a new issue.

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@tsteur @mattab @anonymous-matomo-user