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Failed to import log files to Piwik #4919

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anonymous-matomo-user opened this issue Mar 28, 2014 · 1 comment
Closed

Failed to import log files to Piwik #4919

anonymous-matomo-user opened this issue Mar 28, 2014 · 1 comment
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. worksforme The issue cannot be reproduced and things work as intended.

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@anonymous-matomo-user
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Hi,

My Piwik version is 2.1.0. When using the python script to import the log files, I got the following error message. Can anyone help how to fix the problem? Let me know if you need any additional info.

Thank you very much!

2014-03-28 02:01:36,136: [DEBUG] Accepted hostnames: all
2014-03-28 02:01:36,136: [DEBUG] Piwik URL is: http://<piwik URL>/
2014-03-28 02:01:36,136: [DEBUG] No token-auth specified
2014-03-28 02:01:36,136: [DEBUG] Authentication token token_auth is: None
2014-03-28 02:01:36,136: [DEBUG] Resolver: static
2014-03-28 02:01:36,247: [DEBUG] response for SitesManager.getSiteFromId: {u'message': u"You can't access this resource as it requires an 'view' access for the website id = 3.", u'result': u'error'}
Fatal error: cannot get the main URL of this site: invalid site ID: 3

The command I used is:
python /usr/share/nginx/www/piwik/misc/log-analytics/import_logs.py --url=http://<piwik URL>/ access.log --idsite=3 --login=<user> --password=<password> --dry-run
@mattab
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mattab commented Mar 31, 2014

It works for me in the latest beta. can you please try the beta? http://piwik.org/faq/how-to-update/faq_159/

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@mattab @anonymous-matomo-user