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riting a ticket may be really annoying because of spamfilter behaviour #4868
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this happens regularly not only when writing a ticket but also when commenting on an existing ticket... |
I could not post ticket, neither attach plain text file with intended content claiming: Submission rejected as potential spam (Content contained these blacklisted patterns: '.{500}') |
I removed the .{500} because spammers are already evading the long line regex. |
I think this is not solved.
|
some more ideas what could be done without having a bad experience for ticket writers / bug reporters / comment writer etc. In the area of Typo3 there are two (very similar working) extensions which have optimized the way to fight spam. Its using (sorry its german):
from: http://www.typo3.net/forum/beitraege/diverse_sonstige_module/86222/ You can found the typo3 extension and its English documentation: |
I looked at the spam monitoring logs, and the filters are very effective. I'm sorry for the inconvenience of false positives, but for every false positive there are dozens of true positives. |
You're welcome to submit your spam filter improvement ideas to the spam filter developers. |
Maybe we will migrate to Github issues in the future... Thanks @vipsoft for your great help managing spam! |
writing a ticket may be really annoying because of spamfilter behaviour:
every time writing a long ticket which contains by accident a blacklisted word and pressing the submit ticket button al things you have written are completely gone - uuurrggh
There should be an other way:
e.g.
??
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