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widgets on the dashboard are loading infinitly #4762

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anonymous-matomo-user opened this issue Feb 26, 2014 · 3 comments
Closed

widgets on the dashboard are loading infinitly #4762

anonymous-matomo-user opened this issue Feb 26, 2014 · 3 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
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@anonymous-matomo-user
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after imputing a months worth of server log files it only took a minute or two for the widgets on the dashboard to load up. with that in mind i put the rest of a years log files into piwik and nothing is loading, so i was wondering if there was any way to check if it was still ticking over or if it had just gotten stuck?

@mattab
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mattab commented Feb 27, 2014

Please forums for support: http://forum.piwik.org/

Here is the bug tracker, see: http://developer.piwik.org/guides/core-team-workflow#influencing-piwik-development for more info

For your question I recommend you setup the auto archiver, see: http://piwik.org/docs/setup-auto-archiving/

@anonymous-matomo-user
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Replying to matt:

Please USE forums for support: http://forum.piwik.org/

Here is the bug tracker, see: http://developer.piwik.org/guides/core-team-workflow#influencing-piwik-development for more info

For your question I recommend you setup the auto archiver, see: http://piwik.org/docs/setup-auto-archiving/

I was given the log files and as such I have no access to the website so i cannot use the bug tracker and will not be able to use the auto archiver. All I want is a physical way to confirm that the dashboard is still working and hasn't frozen.

@mattab
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mattab commented Mar 16, 2014

please do not reopen the ticket. This is not the right place for support, please use forums instead: http://forum.piwik.org/

@anonymous-matomo-user anonymous-matomo-user added this to the 2.x - The Great Piwik 2.x Backlog milestone Jul 8, 2014
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