@anonymous-piwik-user opened this Issue on November 27th 2008

When I try to add any website or any user, i am not able to do it.

'Loading Data...' comes written, but it doesnt go beyond that. The 'Loading Data' screen stays there, and you have to hit the back button of the browser to stop it, and no new user or website is getting added.

Any possible cause, and troubleshooting steps for this. i dont want to reinstall Piwik. It is currently being used by users on our websites, so any debugging/troubleshooting steps would be very helpfule.


@mattab commented on November 27th 2008 Member

what browser do you use? does it fail with all browsers?
if yes please send a login / password to hello@piwik.org with description of your problem + link to piwik and how to reproduce

@robocoder commented on December 28th 2008 Contributor


Make sure your MySQL database user has been granted all privileges on your piwik database.

@robocoder commented on January 9th 2009 Contributor

Please re-open if problem persists in 0.2.28.

This Issue was closed on August 14th 2009
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