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Outlink/Download Tracking #436

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anonymous-matomo-user opened this issue Nov 25, 2008 · 5 comments
Closed

Outlink/Download Tracking #436

anonymous-matomo-user opened this issue Nov 25, 2008 · 5 comments
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Bug For errors / faults / flaws / inconsistencies etc. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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RobotRock

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@anonymous-matomo-user
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Not sure if I have installed incorrectly or not but outlink or download tracking does not seem to be capturing/displaying any data as those actions have 0 data.

However, it is capturing visitors correctly so something must be right.

I have tried to use “piwik_download” class to a link to try to capture the click as a download but will piwik capture download and outlinks if the link is like this:

<a href=“javascript:onclick=showReport()” class=“itemBlackBold” >Portfolio Budget Admin Report</a>

I have changed “piwik_download” class to “itemBlackBold” to reflect the class in the html itself due to the fact that I cannot change this code myself but should work regardless?

Is there an issue with tracking with popup windows with the javascript:onclick ?

Thanks,
Tom
@mattab
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mattab commented Nov 26, 2008

it should work indeed. What is displayed in your “downloads” table ?

@anonymous-matomo-user
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Hey, when searching for downloads in the database I found 3 rows inserted into:

piwik_archive_blob_2008_11

These records seem to be the captured links but when looking at the dashboard under the actions → downloads section there is a “no data for this table” for the display

@anonymous-matomo-user
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Replying to [matt](comment:1):

> it should work indeed. What is displayed in your “downloads” table ?

Just to add that I am having the same problem – it was working initially, but all of a sudden, the download tracking via the class attribute stopped working. The UI also now displays no downloads for that period too:

oradev.ouls.ox.ac.uk <\- piwik tracker for ora.ouls.ox.ac.uk

@anonymous-matomo-user
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have added the same site to a new siteid and copied code again and seems to work including download tracking

@robocoder
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Closed per requester feedback.

@anonymous-matomo-user anonymous-matomo-user added this to the RobotRock milestone Jul 8, 2014
@mattab mattab added the wontfix label Aug 3, 2014
This issue was closed.
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@mattab @robocoder @anonymous-matomo-user