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visitor/overview loads endlessly for new data #4335

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hpvd opened this issue Nov 23, 2013 · 13 comments
Closed

visitor/overview loads endlessly for new data #4335

hpvd opened this issue Nov 23, 2013 · 13 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
Milestone
2.0.3

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@hpvd
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hpvd commented Nov 23, 2013

Visitor/overview loads endlessly/forever for new data e.g. from November.
Data from earlier this year is shown after a few moments correctly.
Please see attachments

Visitor/visitor-log works fine for same period (e.g. November)
@hpvd
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hpvd commented Nov 23, 2013

Attachment:
2013-11-23_11h11_44.png

@hpvd
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hpvd commented Nov 23, 2013

problem is also very good visible on dashboard: e.g. October all data is shown after a few moments, November most data is still loading after a several minutes

please see new attachments

@hpvd
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hpvd commented Nov 23, 2013

Attachment:
2013-11-23_11h17_44.png

@hpvd
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hpvd commented Nov 23, 2013

Attachment:
2013-11-23_11h20_20.png

@mattab
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mattab commented Nov 25, 2013

It sounds like auto archiving is not setup maybe? can you configure the cron as explained in http://piwik.org/docs/setup-auto-archiving/ and this should fix it, cheers

@hpvd
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hpvd commented Nov 25, 2013

sorry i never touched this setting (please see attachemnt) for several versions of Piwik...
Within older piwik 2.0 beta versions everything works fine...

@hpvd
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hpvd commented Nov 25, 2013

Attachment:
2013-11-25_10h15_22.png

@mattab
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mattab commented Nov 28, 2013

Do you still experience the issue with 2.0-b10?

@hpvd
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hpvd commented Dec 12, 2013

yes it's still there - even in b12.
Some periods load - others doesn't.

@hpvd
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hpvd commented Dec 12, 2013

only visitor log loads always
=> do you run tests with latest php 5.3 and / or ecommerce tracking?

@mattab
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mattab commented Dec 13, 2013

For me it's working. Can you reproduce on demo.piwik.org ?

@hpvd
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hpvd commented Dec 21, 2013

do not now why but in 2.0 final it was still there, but with 2.02 it's fixed!!
Same with
#4354
=> any idea what solves this??

@mattab
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mattab commented Dec 21, 2013

#4354

@hpvd hpvd added this to the 2.0.3 - Piwik 2.0.3 milestone Jul 8, 2014
This was referenced Nov 25, 2013
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sabl0r pushed a commit to sabl0r/piwik that referenced this issue Sep 23, 2014
@tsteur
refs matomo-org#4335 display developer information
74dcbd1
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
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2.0.3
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@mattab @hpvd