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regression blank /white screen after update from 1.12 -> 2.0 a13 #4213

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hpvd opened this issue Oct 13, 2013 · 8 comments
Closed

regression blank /white screen after update from 1.12 -> 2.0 a13 #4213

hpvd opened this issue Oct 13, 2013 · 8 comments
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Bug For errors / faults / flaws / inconsistencies etc. Critical Indicates the severity of an issue is very critical and the issue has a very high priority.

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@hpvd
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hpvd commented Oct 13, 2013

blank /white screen after update from 1.12 -> 2.0 a13

all other server config keeps the same -only copied files.

tested/visited with different browsers.

installed/copied files from 1.13 a1 everything is fine again...
@hpvd
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hpvd commented Oct 13, 2013

should work this way (only copy files): http://forum.piwik.org/read.php?2,106736

@hpvd
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hpvd commented Oct 13, 2013

installed piwik 2.0 a13 again (1.13a1 -> 2.0 a13): blank screen

@mattab
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mattab commented Oct 13, 2013

Can you see any error in your server error logs?

@hpvd
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hpvd commented Oct 14, 2013

update to 2.0 a14 => same problem.

server error log is in progress....(managed webspace)

@hpvd
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hpvd commented Oct 14, 2013

Error Log:
Fatal error: Class 'Piwik_Plugin' not found in /html/piwik/plugins/PluginMarketplace/PluginMarketplace.php on line 55

@mattab
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mattab commented Oct 14, 2013

can you please put the full error from the log or was it the full error?

are you sure you have uploaded all the new files from 2.0-a14 ?

I cannot reproduce the problem. Can you try delete the plugins/PluginMarketplace directory?

@hpvd
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hpvd commented Oct 15, 2013

Yes this is the complete log.
and
Yes I have uploaded all files.

=> after deleting Pluginmarketplace folder
the next message appears:

Fatal error: Class 'Piwik_Plugin' not found in /html/piwik/plugins/GeoIPMap/GeoIPMap.php on line 46

After deleting also this one:

The update manager appears :-)

@mattab
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mattab commented Oct 16, 2013

THanks this bug was fixed in Git master

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